This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 GMC Envoy XL. The contact stated that the vehicle cranks, but will not start. The dials on all the instrument panel gauges move up and down. The dealer changed the ignition switch, but the failure recurred. The VIN was unknown. The current mileage was 74,000 and failure mileage was 34,000.
On 2/15/07 I was driving to work at approximately 50mph when all of a sudden the steering went out, brakes locked up, all gauges went erratic bouncing from side to side and the heater started blowing cold air upon this happening I nearly went into a creek however struggling did manage to safely get the vehicle off the side of the road in a ditch. I had the vehicle towed to the local dealer when upon diagnosis the service manager informed me that the ignition switch had failed and all of the above components were tied into the switch. I at my own expense had the ignition replaced and the RPM gauge still does not work. I contacted GMC the very day of the incident to make them aware of this safety issue only to be bounced around to several different offices, none of which have made this safety issue a top priority. I have notated every conversation with every person that I have spoken to and what was said. I do not want to have to take the legal route, however I am prepared to do so. When ignition switches fail it should not shut down a vehicle in the manner that it does. Although I was successful at not being injured or injuring anyone else that will not always be the case in this type of failure.
Intermittent electrical problems caused by ignition switch failures. In April 2004 at 15,000 miles and again in April 2005 at 33,000 miles, the ignition switch on my 2003 Envoy XL failed. The symptoms in each case were ABS/brake/traction lights staying on, no HVAC fan, and no cruise control. The symptoms occurred once every dozen starts, and finally reached a hard fail. In each case, the dealer mechanic identified codes set for multiple systems and replaced the ignition switch. With the most recent failure, the mechanic commented that they replace quite a few of these switches.
- Florissant, MO, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Sinking Spring, PA, USA