This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was dropping my boat off at the local storage yard where I keep it. I opened the rear hatch of my Envoy to get a bucket out of the inside where I keep the boat's accessories.. the hatch was open for approximately 2 minutes when it exploded and rained glass all over me and into my right eye. It sounded like a shotgun went off, but I was the only person around. Approximately one year earlier, the chmsl plastic flew off on the highway almost hitting another car that swerved to avoid it behind me. This is a common problem as I have come to find out and GM has redesigned the back door. Mine sits in the driveway and I am not about to spend 700 on glass so it can happen again and possibly hurt someone else.
The contact owns a 2003 GMC Envoy XL. The contact stated that the liftgate window detached from the vehicle. The glue failed that held the window to the liftgate. The dealer sated that the vehicle was included in recall campaign number 05V494000 (latches/locks/linkages:doors:latch). The purchase date was unknown. The current mileage was 66,824 and failure mileage was 66,780.
- Cedar Rapids, IA, USA
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- Homestead, FL, USA