This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 GMC Envoy XL. The contact stated that he has been experiencing the same failures as noted in recall # 03V096000 (electrical system: Wiring: Interior/under dash). He has taken the vehicle to the dealer, but the failure still persists. The contact stated that the seat belts continue to lock and the windshield wipers are malfunctioning. The wipers have been replaced numerous times and the failure causes limited visibility in certain weather conditions. The suspension for the arms of the ball joints was replaced and the vehicle continues to shake, shimmer, and make a loud noise. The vehicle was repaired, but the failures are ongoing. When turning, the steering wheel hesitates and causes the vehicle to jerk uncontrollably. When the windows are down, the interior lights dim due to an electrical short. The tires were changed four times, but continued to fail. The contact stated that the brakes have been replaced repeatedly. The dealer stated that the discs were failing due to adverse weather conditions. The current mileage is 68,000 and failure mileage was 38,000. Updated 1/15/09 the catalytic converter, the camshaft, and engine coil was replaced. The check engine light is still on. Updated 01/21/09
- Bloomfield, NJ, USA
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- Cincinnati, OH, USA