This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 GMC Envoy slt. The contact stated while driving at 60 mph, the low beam lights failed. The failure would occur intermittently and did not affect the high beam lights. The dealer advised bringing the vehicle in for diagnostic testing. The manufacturer stated there was not any recalls on the vehicle and would not provide any assistance. The failure mileage was 133,000 and current mileage was 135,000.
The contact owns a 2002 GMC Envoy XL. The contact stated that he has been experiencing the same failures as noted in recall # 03V096000 (electrical system: Wiring: Interior/under dash). He has taken the vehicle to the dealer, but the failure still persists. The contact stated that the seat belts continue to lock and the windshield wipers are malfunctioning. The wipers have been replaced numerous times and the failure causes limited visibility in certain weather conditions. The suspension for the arms of the ball joints was replaced and the vehicle continues to shake, shimmer, and make a loud noise. The vehicle was repaired, but the failures are ongoing. When turning, the steering wheel hesitates and causes the vehicle to jerk uncontrollably. When the windows are down, the interior lights dim due to an electrical short. The tires were changed four times, but continued to fail. The contact stated that the brakes have been replaced repeatedly. The dealer stated that the discs were failing due to adverse weather conditions. The current mileage is 68,000 and failure mileage was 38,000. Updated 1/15/09 the catalytic converter, the camshaft, and engine coil was replaced. The check engine light is still on. Updated 01/21/09
On our 2002 GMC Envoy, when driving in heavy fog or any type of falling snow the headlights shoot a beam of light straight up. It looks like what the searchlights look like in old war movies. The reflection from the light on he fog or snow really messes up the drivers vision because it effectivly blocks the sight of anything past the hood. We talked to the dealer about it and the service manager said that we weren't the first to compalin but until GM did a recall, he couldn't do anything about it.
- Custer City, OK, USA
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- Weatherford, TX, USA