This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For 5 months the headlights work when they want to, the first couple months they were working more than not, last couple months they were not working more than they did work.
On December 20, 2015 we were traveling after dark (7:30 pm) and the head lamps went off. We managed to pull out of traffic safely. Could not figure out what happened. After sitting for approximately 5 minutes the lamps came back on and we were driving to our home and the lamps went off again. I took the vehicle to a Chevy dealer and they could not help me. I then called the GMC dealer and got the same response. I then checked online and found out that GM knows of this problem which is caused by a headlamp module overheating. I know this problem is occurring to other people so why hasn't there been a recall.? help.
The contact owns a 2009 GMC Envoy. While driving at an unknown speed, the head lamps failed. The contact stated that the failure was intermittent. The vehicle was not included in NHTSA campaign number: 14V755000 (exterior lighting). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
The contact owns a 2009 GMC Envoy. While driving 35 mph, both headlights and tail lights failed. The contact was able to drive home using the fog lights. After letting the engine cool down, the vehicle would operate normally. The contact was a certified mechanic and noted that the volt meter dropped to 12 volts when the failure occurred. The manufacturer was aware of the failure and stated that there was no recall available. The vehicle was not repaired. The failure mileage was 119,000. Update 01/13/16 updated 01/22/16.
- Liberty Township, OH, USA
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The headlights go out and will not come back on while driving my sister took it to GM while it was still under warrenty and was told that is not covered under warrenty she paid $35,000 for this GMC and can not drive it at night 6months after buying the Envoy if my sister gets killed because of this unsafe Envoy its on GMC if it comes on a GMC and its still under warrenty then it should be covered, if GMC sell defective equipment then it should fix it if it under the GMC name.
A D V E R T I S E M E N T S
- Berea, OH, USA