This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 GMC Envoy. When the contact parked the vehicle and attempted to exit, the seat belt would not release. The contact had to physically climb her way out of the vehicle. The red button to release the seat belt was jammed in the down position. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 120,393.
Passenger front seat belt does not work properly after attaching to proper seat connector seat belt locks up and no forward movement is allowed in non emergency situations. Seat belt must be detached as it is in a locked position. Upon unlocking belt returns to normal action. Belt must be reconnected and positioning must be retried sometimes requiring disconnection yet again. Belt was replaced at owners cost. Replacement belt has the same issues but not as frequently as original belt. Total cost to owner approx. $500 and not much improvement if any. I feel this can be a safety concern issue. Vehicle can be stationary or moving makes no difference.
The contact owns a 2008 GMC Envoy. The contact stated that while traveling 25 mph the rear passenger's side seat belt failed to release the passenger. The seat belt mechanism would not allow the seat belt to adjust and was cut in order to release the passenger. The failure occurred on four different occasions. The manufacturer was notified of the failure. The vehicle was taken to a private mechanic, who diagnosed that seat belt gear mechanism needed to be replaced. The failure mileage was 47,000 and the current mileage 47,500.
The contact owns a 2008 GMC Envoy denali. The contact stated that the front passenger side seat belt seized and could not be released from the enclosure. The vehicle was taken to an independent mechanic where they advised that the retraction mechanism failed and the entire seat belt assembly needed to be replaced. The vehicle was repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 53,000. The current mileage was approximately 53,806.
- Ballwin, MO, USA
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- Newark, NJ, USA