This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have owned this vehicle for a year and it's had constant issue with low beam lightning. We replaced the relay thinking it was the problem but mechanic said it was an issue with this model. This car was mfg 1/08 and I honestly think it was assembled with the 2017 parts that were recalled.
I was driving at night and my low beam headlamps went out. They just went off. Panicking, I pulled off the road and tried turning them off and on. Testing, my high beams worked, but my lows were off. I turned the car off and waited a few minutes. Once turned back on, my lights worked. This the first time this happened, this has happened multiple times and there is no rhyme or reason and you never know when it will happen. I have seen this same issue with a year earlier and wonder if the problem extends to newer models. This recall should be extended to 2008 as it appears my vehicle is having the same issues. I have had diagnostics and replaced headlamps...the problem persists.
I filed a complaint with NHTSA, complaint 10923972, on 11/3/2016 referencing my dim lights spontaneously going out at night driving down the highway. I had researched this problem and found there was a recall because of the headlamp driver module failing, but my 2008 GMC Envoy was not included. I received a letter from GMC the end of May 2017 providing additional protection for this problem and it was worded "if this condition "occurs" on your 2008 GMC Envoy within 12 years or 150,000 miles the condition would be repaired at no charge." When I received the May 2017 letter my vehicle had 152,000 miles on it but when I filed the complaint in November 2016 it had 142,000 miles on it. GMC refused to repair my vehicle under the additional protection because of current mileage even though I had proof the condition "occurred" at 142,000 miles.
I received a letter from GMC in may stating there may be an issue with headlamp driver module (hdm) where the low beam headlamps will not work. At the time, my headlamps were working properly, so the letter advised me to not take my vehicle to my GMC dealer. However, two days ago my headlamps did not work at night while driving on the highway. This caused a severe safety issue as I could not see the road clearly. I took my vehicle and the letter I received to my GMC dealer. They advised me that GMC would not pay to fix the headlamp problem as I had more than 150,000 miles in a situation where customer safety is involved, I believe GMC should pay for the repairs. I had to pay for the repairs out-of-pocket. I strongly believe that this should be a safety recall notice initiated by the manufacturer to correct this issue. We should not have to wait for multiple accidents and traffic fatalities to prompt a recall for an important safety feature on a vehicle.
- Kentwood, MI, USA
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The contact owns a 2008 GMC Envoy. When the contact started the vehicle, the low beam headlights did not work. There were no warning indicators illuminated. The vehicle was driven home using the high beams. The contact also stated that the vehicle experienced the same failure two other times. The vehicle was taken to the dealer for diagnostic testing, but no failures were found. The manufacturer was notified. The failure mileage was 119,000.
The contact owns a 2008 GMC Envoy. On several occasions while driving at night, the low beam headlights failed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the headlamp module failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified. The approximate failure mileage was 62,000.
While operating the 2008 GMC Envoy on an interstate I observed what appeared to be a lack of light when the low beam headlights were turned on. I drove to a rest area and confirmed that the low beam headlights were inoperative. The bulbs were removed and both bulb filaments appeared intact. Fuses, breakers and relays were checked for secure seating. The high beam headlights were operative and all other lights functioned. I am aware of documentation that covers the issue but only up to the 2007 model year. There are other complaints on file describing similar issues. The unsafe condition that resulted was the absence of forward lighting while operating a motor vehicle during times that lighting should be used. It is my belief that a solid state relay, delco part number 15016745, in the #46 position in the engine compartment fuse panel, is apparently the cause of the lighting failure. No injuries, or damages resulted from the in operative low beam headlight issue.
My dim lights have quit working recently on my 2008 GMC Envoy while driving down the highway. Has happened 4 times so far. Last time was 11/2/16. Bright lights still work. I found a GMC recall on years 2006-2007 ref the headlamp driver module which causes this problem. It seems they should include this year also. Extremely dangerous situation.
My dim lights have quit working recently while driving down the highway. Has happened 4 times so far. Last time was 11/2/16. Bright lights still work. I found a GMC recall on years 2006-2007 ref the headlamp driver module which causes this problem. It seems they should include this year also. Extremely dangerous situation.
Low beam lights went out while driving in motion. On the highway in the night replace relay and low beam light as instructed by dealership without success light still will not come
The contact owns a 2008 GMC Envoy. The contact stated that there was a random electrical short and the low beams failed to illuminate. The vehicle was taken to a mechanic who changed the low beams, relay, switch and checked the fuses, but the low beams continued to randomly short without warning. The contact was unable to prevent the random failure. The manufacturer provided no solution. The failure mileage was not available.
Campaign id 14V-755. My VIN does not fall under this campaign or GM recall. I am having this exact same issue with the low beams shutting off at night and has happened twice. Vehicle was in motion.
The contact owns a 2008 GMC Envoy. While driving at 20 mph, the headlights failed. The failure occurred on two occasions. The vehicle was taken to a dealer who replaced the relay switch. The manufacturer was not notified of the failure. The failure mileage was 98,000. MA 10/19/15 updated 3/21/2016
The contact owns a 2008 GMC Envoy. While driving at 55 mph at night, the headlights failed to activate intermittently. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not available.
Low beam headlights on my 2008 GMC Envoy denali randomly turn off by themselves for extended periods of time and then turn back on the next day only to turn off again. This happens when driving at different speeds. Also stability track signal comes on for no particular reason.
The contact owns a 2008 GMC Envoy. The contact stated that the exterior lights would intermittently fail. The manufacturer was made aware of the failure. The vehicle was not repaired. The vehicle failure mileage was 27,000. Updated 05/28/14
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- Republic, MO, USA