This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 GMC Envoy. The contact stated that the power switch used to adjust the front driver seat had failed to operate as needed. The contact stated that the power switch had been replaced a total of three times within a two-month time frame. Recently, the power switch had failed for a fourth time and as the contact went to replace the fuse, the fuse box was so hot that it burned the contact's right hand and left a blister. The contact did not seek any medical attention for the injury. Upon investigation, the contact discovered NHTSA Campaign Number: 12V406000 (Electrical System, Visibility) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
The daytime running lights (drl) and the low beam headlights do not light even when the dashboard light switch is placed in the 'headlight' on position. Troubleshooting revealed that this failure was caused by the body control module (BCM) located beneath the rear seat. A digital logic signal from this module, based on sensor inputs from the ambient light sensor, parking brake and windshield wipers, is provided to the under-hood electronic relay that activates the headlights. There are three possible signal outputs from the BCM...a logic low (lights off), a logic high (low beams full on) or a pulse width modulated signal to create the dimmer drl low beam intensity. If the BCM fails, the low beam headlights will not turn on. There is no affirmative input to the electronic relay from the light switch, not routed through the BCM, to activate the low beam headlamps. This is a major safety issue. When the BCM fails at night, the driver has no low beam headlamps. The only lights available are the fog lamps or the high beam lamps, but only after setting the dashboard light switch to the headlamp position. Headlamps are a necessity, not a optional feature. Their operation should not rely on an electronic sub-system whose failure mode prevents the low beam headlights from working. This system was designed the 'easy' way without regards to vehicle safety...namely that when the dashboard light switch is in the on position, the headlights are enabled by a signal directly from that switch. Without an affirmative enabling signal from the manual dashboard light switch, the system and vehicle operator is at the mercy of the BCM, which could fail at night or on the weekend (when a repair shop is unavailable) rendering the vehicle dangerous or un-driveable.
The check stabilitrak light keeps coming on causing the check engine light to come on causing Envoy to loose power. While driving. Second issue is the drivers door started acting up didn't want to go up and now will not do anything causing the entire system to not lock and work the mirrors or anything electrical from the door panel.
I rolled my driver's window down this morning and tried to roll it back up and it acted like it didn't want to go back up. It started to go up and then it stopped after a few seconds and I tried hitting the button again and nothing happened. Then I hit the button again and it started to go up but very slowly then it stopped again. I did this for a bit until the window went all the way up. This has happened a couple other times also. Today was the 1st time that it really did not want to go back up. The vehicle was stopped in a parking lot at that time.
Driver's door master power window switch module was working intermittently and now is inoperable causing me to become locked out of my vehicle. There was a similar recall to the same year Envoy in 2014, but when I checked the VIN mine was not included in the recall, but am having the same issue
- Lawton, OK, USA
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Headlamps turn off win driving it has done this in the city and on the highway I have to pull over and turn the key off and win I restart it its fine. This occurred suddenly and intermittently still not determined why. I did find a recall on these vehicles but my VIN is not listed this is not safe and GM should pay fore it not me thank you. 2007 GMC Envoy
Low beam headlights fail intermittently while vehicle is in operation. VIN not eligible for recall under current headlight probe gauges have failed starting with fuel gauge.
The contact owns a 2007 GMC Envoy. While the vehicle was parked and unoccupied, the contact observed clouds of smoke in the vehicle. The contact noticed that the switch on the driver's side door had melted. The fire department was not called. There were no visible flames. There were no injuries. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V599000 (visibility). The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
Headlights continue to go out while driving city streets and highway. Windows hesitate to go up and make a grinding noise. At times smells like smoke and then dissipates.
The contact owns a 2007 GMC Envoy. The contact stated that the low beams failed to illuminate. The contact was not included in NHTSA campaign numbers: 13V248000 (electrical system and visibility), 12V406000 (electrical system and visibility) and 15V519000 (exterior lighting). The dealer also replaced the window regulator due to the windows failing to go up and down randomly. The vehicle was to be taken back to the dealer for further diagnostic testing. The failure mileage was not available.
The contact owns a 2007 GMC Envoy. The contact stated that the headlights randomly shorted out more than twice. The contact replaced the #46 fuse for the relay due to the failure but was uncertain if the low beams would fail again. The manufacturer excluded the vehicle from a recall. The recall details were unknown. The failure mileage was 120,000.
Both headlights abruptly stopped working. Low-beam headlamps and daytime running lights did not function. While researching possible causes and solutions, I discovered a GM safety recall (no. 14291) which precisely described the problem. Upon presenting the vehicle for repairs, the servicing dealer indicated the recall did not cover my vehicle. Given no other viable options, I approved the repair, the cost of which was $278. I contend that my vehicle should have been covered under said recall and am asking NHTSA to review this matter.
The contact owns a 2007 GMC Envoy. While driving approximately 65 mph, there was a sudden loss of power and a warning indicator illuminated for limp mode. The vehicle drastically reduced speed to less than 35 mph. The contact had to slowly drive in the emergency lane. The vehicle was turned off and back on, but the limp mode failure continued. The contact was unable to drive over 35 mph. The vehicle was taken to a dealer who kept the vehicle for longer than two weeks. The dealer cleared multiple codes, but was unable to provide a solution. In addition, months later, the engine locked and failed to function. The vehicle was unable to be driven. The manufacturer was not notified of the failures. The VIN and failure mileage were not available.
The contact owns a 2007 GMC Envoy. The contact stated that the low beam lights failed to illuminate randomly. The vehicle was not included in NHTSA campaign number: 15V519000 (exterior lighting). The manufacturer was notified of the failure and provided no repair solution. The vehicle was taken to a mechanic who was unable to replicate the failure. The VIN and failure mileage were not available.
Window power module caught fire, shut down engine, stranding us. Recall replaced the module but GMC will not address the fact that the high current draw never blew a fuse first to prevent the fire and not shut down the engine. Car started up and we started driving when smoke came out of door and engine stopped. Calls and E-mails to GMC have not been answered other than the basic recall to replace the module then later added sealer on 2nd recall. No electrical fixes. Electrical issue killed my remote engine starter but they refuse to reprogram or replace as it was an after market remote starter that came with the car..their electrical problem killed it, then they should be responsible and replace it.
On Saturday 4/2/16 our area eastpointe (detroit) mi a snow storm was in the area. As I entered my vehicle snow fell on the drivers side window door module. I bushed off the snow and proceed to drive my vehicle. After about 5 minutes while on I-94 at 70 mph all four power windows started to go up and down. After two or three times of this action all four windows stayed in the down position. At that time I noticed sparks and smoke coming from the switch positions on the module. I pulled over to side of the expressway and since this module is just a snap in, I removed it and disconnected the cables. Since the passenger side window was conveniently down and module was still smoking and emitting sparks I tossed it out the window into the snow. After about five minutes I retrieved the module and drove the secondary roads back home. Part number on the module label is 25811557. I did receive a recall on this vehicle (12180) and it was taken to the dealer for repair on 04/11/13. The work order indicates the recall was completed, but no indication of what was repaired or replaced. After contacting GM customer service and explaining what happen (case number 8-1915535761). I received a call from the dealer (ed rinke). The gentleman explained that the drivers door module on my vehicle was already repaired and that recall 12180 did not apply to my vehicle. Since there are a total of five recalls for this module on the 2007 Envoy's I would hope that this module would be covered.
My exterior head lights do not work correctly. At dusk, they do not come on. Went online, nhsta shows a recall # 14291. Went to my local dealer, who ran a report stating my vehicle not on recall! I have the exact problem that your company described. Of course, the dealer offered to diagnose the concern for $120
I was driving and started smelling like something was burning in the car so I attempted to let the window down and could not. No windows will go down and I pulled over to check underneath hood to see if anything was burning and didnt see anything. I was afraid to drive the truck any further so I tried to lock the doors and was unable to lock any of the doors. The entire window panal is non functioning. I called the repair shop to find out that there was a recall on this part but I was never made aware of and when I go online to check it says recall list closed which I never heard of. I want this problem fixed and GMC needs to fix this problem I am afraid to drive because of risk of fire.
Faulty ignition switch caused vehicle engine to stall making all operation to fail car loss of control very dangerous while stalling on highways faulty code given is P1682 short circuit in ignition throttle and gas pedal also probable cause of faulty ECM, PCM also window module caught on fire while at a drive thru on a raining day GMC did not honor a recall for faulty window module nor the faulty ignition I have repaired the ignition and throttle body but problem still occurs and the car is deemed unsafe for my family
A D V E R T I S E M E N T S
- Mukwonago, WI, USA