This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tried to turn on the air conditioning and discovered the fan did not work. After quite a bit of research and an expensive diagnosis, was informed the blower motor resistor was burned out. This appears to be a common, frequent, and expensive problem if done by the dealership. There are several potential hazards to families and children which include; the possibility of fire caused by the heated & melted wire, loss of air conditioning in the heat of the day which may cause heat stroke or worse, and loss of heat during the winter months making it impossible to drive safely without the windows icing over and inhibiting vision. A recall in order to repair the problems with the blower motor resistor is necessary. Mechanic states that both Chevrolet and GMC model vehicles from 2004 to 2007 are being repaired with this exact problem. He has repaired 5 vehicles this month in the state of Alabama. Mechanic also states that mileage is not the issue as he has seen low mileage GMC and Chevrolet come in for repairs with this exact same problem. Please respond to this very expensive safety/ health issue as a vehicle recall.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 GMC Envoy. The contact smelled a burning odor coming from the vehicle and parked it overnight. The following morning, the air conditioning system would not operate. The dealer stated that there was a heating resistor that melted some of the wires in the ignition system. The wiring harness was replaced and the dealer advised the contact not to activate the air conditioning system on low power; only medium and high due to the power needed by the blower when running on low. After the repairs were made to the wiring harness, the fuel gauge became inoperable on the instrument panel. The failure mileage was 26,000 and current mileage was 27,000.
- South Plainfield, NJ, USA
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- Northport, AL, USA