The contact owns a 2004 GMC Envoy. The contact stated that while driving at an unknown speed, the steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

- Hermiston, OR, USA

My 18 year old daughter was driving on the pa turnpike around 12 am on Oct. 5, 2015. She was changing lanes, moving into the left lane next to her and the steering wheel locked, it would not allow her to straighten out the steering wheel. The Envoy drove right into the median at full force, spun around, and flipped twice. When the car landed on all four wheels, she was across the lanes of traffic. She was able to get out of the car and to safety prior to being hit by 2 other cars coming down the road. The Envoy was totaled. By the grace of god my daughter made it out alive and is currently experiencing problems with her left knee. We are not sure why the steering wheel locked, unable to turn, forcing her directly into the median. It could be an issue with the steering column or wheels. The Envoy is currently at a collision yard in levittown, pa.

- Langhorne, PA, USA

Stopped at street like, light went green started to move forward and car goes dead. No lights on dash, nothing showing, just stops abruptly. After a few moments tried restarting car and it came back on with check engine light. P0606 PCM failure code displayed. Could have been rear ended by semi truck behind me or killed if I was trying to turn left at intersection.

- Scottsdale, AZ, USA

I purchased a new 2004 Envoy xuv in 7/2004. After about 3 months of ownership the steering wheel started to make a squeaking noise when turning or being in park and turning the wheel. When I brought in the xuv for an oil change I told the dealer about the squeak but they were unable to duplicate the noise that day. However, the noise was still there and as the time came closer to the next oil change the noise was getting louder. It was kind of a scraping sound. The dealer did hear that sound that was described and lubricated something in the steering wheel. The noise faded but was back within the next couple of days. Well, today I brought in the xuv for it's scheduled oil change and complained about the noise. The answer the GMC dealership gave me was that this is a common defect in the Envoy and Yukon and there was nothing they can do to fix it. Changing the steering shaft would not fix it and lubricating it won't work either. The noise coming from the steering wheel is like a window being cleaned with a squeegee. So, as of today...still no resolution to the problem.

- Seattle, WA, USA