This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The blower motor on our 2004 GMC Envoy quit working and upon taking it to the dealer to repair, the dealer indicated that the blower motor resistor and the wiring harness that plugs into the resistor had melted together. When attempting to order the two parts (resistor and wiring harness), it was determined that the wiring harness is on nationwide backorder. The service manager also indicated that he has 5 others on backorder. From that comment, he indicated that there is a major issue with the wiring harness and resistor melting together on a national basis. The fact that the heat was so great to melt these two components together clearly indicates a possible fire and safety hazard. I believe it's something that should be investigated and a recall issued.
- Sandy, UT, USA
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- Sandy, UT, USA