This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 GMC Envoy. The contact stated that the speedometer failed to function. The vehicle was taken to a private mechanic where it was found that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was not available.
I have been having an intermittent issue with my speedometer not showing the correct speed for the past couple of years and has been getting worse for quite some time. It has now reached a point to where the speedometer does not work, oil pressure gauge does not work, engine light stays one and the tach only works once in a while. I actually know three people within the my place of employment that have the same vehicle ranging from a 2003 to a 2005 that have the exact same issues with their instrument panels. Of course, the dealership says that there is no recall related to this issue but they would be happy to replace the ip (almost $700) to see if that corrects the issue. I also know of a couple of different websites where you can send the panel off and they will replace all of the bulbs and motors for less $100. It is a shame that GM would charge over 7 times that amount for an issue that is this wide spread. I have driven GM model cars for over 20 years and the engines seem to be good but the interior issues are at a point that I am tired of dealing with them. I guess that it is time to look to take me business to a different car manufacturer and that is a shame.
I have had an overwhelming smell of gasoline for weeks and my speedometer was only working intermittently. I took my car to an auto store and had them put it on the computer the code read small evap leak so I bought a new gas cap to attempt to resolve the issue. That didn't work so I took my car to the mechanic for it to be checked out as my check engine light came back on. On the first visit he scanned the computer and codes read po 442 & 445 " small/large emission leak, he checked all components and could find nothing. I took my car back as the speedometer issue was getting worse and the gas smell was still present the same code came up for the emission/evap leak and still nothing for the speedometer issue. He then did a smoke test and found that there was a crack in the filler neck of the plastic gas tank that cannot be repaired and must be replaced. He replaced the speedometer sender which still did not fix the issue. After much research I have found both of these issues to be a serious problem with other Envoy owners. I would like to know why there has not been a recall on these parts and why GMC is leaving the cost of repairs up to the owners. These are manufacture??S defects. This is supposed to be a reputable company. I have called into GMC support and they as well as staff at a GMC dealership stated that this was the same issue as was stated in a recall but my VIN number wasn't included so no financial help was given. $1,215.29 later I have a new gas tank and my speedometer still does not work. This is ridiculous... take ownership for your product malfunctions!!! how many complaints does there need to be before a recall is issued on these vehicle issues"
I have been reading many of these post. I can't believe all of the things that have also happened to my Envoy. I have had my back window blow out while driving, thank god that both of my kids that were in the back seat were not hurt, they were just scared and still ask if it will happen again. I also recently just had to have a piece on the gas line fixed which was almost $900 money that I didn't have and had to borrow. I am still paying it back. Now as for last night my low beams are not working, I bought new bulbs and that didn't work, so it is back to the mechanic. Oh and I have a check engine light that goes on and off. They really need to get on all of these things. It would be nice to have the car working the way it should be. I may just print these things up and bring to the GMC shop and see what the can do about it. I mean I really to love my SUV but this is crazy. I am now kind of scared to have my kids in the car.
The "check gauges" light flashes followed by "low oil pressure" followed by "stop engine" and the engine stalls. Each time this happens the ac has been on. Sent to dealer and they were unable to reproduce this issue. Has happened 3 times now. Very scary.
- Las Vegas, NV, USA
Search CarComplaints.com for these popular complaint phrases...
While driving another motorist saw smoke coming from rear of vehicle and got vehicle stopped on side of road at which time the engine compartment was engulfed in flames. Called fire dept and police. Fire spread through the hearer box into the vehicle and across dash until it began burning the headliner. Fire dept put out fire but was a total loss. There was no indication on instrument panel of any problems (all gauges showing normal readings).
One day all my gauges may work I might shut the SUV off and start it again and no gauges will work (speed, oil pressure, battery, gas, odometer, tach) when one works they all work when one doesn't work none of them work and you never know when they will do what they do.
Lock completely out of back hatch wire acts as if it has a short which shuts the whole back down I am unable to use my rear wiper at all interfere with my steroe shutting of when U turn off Envoy when it shouldn't have been locked completely out of the rear bottom and the glass hatch I do not use my hatch now because I don't want to be locked out again it has happen twice and this not under warranty have seen othe complaints online due to same issues has there been a recall on this I have only had this Envoy for 4 months and to be honest I think it messes with the air I have duel air and the passenger side gets colder quicker than the driver and never seemed to do this untill the wires G started messing up in the rear.
The contact owns a 2004 GMC Envoy. The contact stated that the fuel gauge malfunctioned and as a result, it was providing an erroneous full reading when the fuel tank was actually empty. The contact also mentioned that the speedometer and temperature gauge failed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 90,000. Updated 09/11/12 the consumer stated the vehicle has ran out of gas several times due to the failure with the gas gauge. The engine check light illuminates for no apparent reason. The consumer has also received a ticket due to the odometer reading a false speed. Updated 09/13/2012
Engine stalls when you slow down and the air conditioner or widow defogger is on. I have also had power surging. I had to replace the map sensor twice and the bracket and it is still showing bad. I also replace the cam shaft position sensor and the thermostat. Also the wiper on the rear will not spray any water or washer.
I have owned a GMC all my adult life. This Envoy has been nothing but problems....now the gauges seem to be all screwed up and after reading post from online..I will need to put more time and more money into this SUV. Nothing like driving late at night worried about what's happening now. I go from sitting at a red light and my car losing pressure and turning off, to now every time I get into it and leave my house I hear the door bell and all my panels symbols flash and shows no gas to no battery life.. I am not pleased and will never purchase a GM again..so sad.
The contact owns a 2004 GMC Envoy. The contact stated that the fuel gauge would display an empty reading after refueling. In addition, all of the other gauges on the instrument panel failed. The vehicle was taken to a dealer and the dealer stated that the instrument panel needed to be replaced. The vehicle had not been repaired. The manufacturer was notified and they offered no assistance. The failure mileage was approximately 132,000.
The speedometer and gas gauge in my 2004 Envoy do not work. Just like everyone else here the speedometer in mine sometimes reads over 100 mph when I might be doing 35mph. Most of the time it just stays at 0 so I don't know how fast I'm going. The gas gauge just doesn't work at all. I can't afford the repair and from all the other complaints I've seen GM should fix it for free anyway. How many people have to complain before the ntsb will get behind the car owners? one person here said that GM actually won a lawsuit and was compensated for the faulty parts but did not do the recall on the Envoy!
First my speedometer stopped registering a speed followed by the gas gauge going out. My radio goes in and out (more out than in), my sunroof started opening and closing on its own when turning the car on and off, and the roof leaks around where the visor is when it rains hard. I have seen many other consumers with these same problems and would really like to have these problems addressed by someone at GMC.
Starting shortly after Envoy was bought I noticed that the fuel gauge would show quarter tank one, then after shutting off and starting again it was out of fuel and the light was on. In July 2011 the oil pressure gauge went high and it is now pegged and doesn't reset. I asked dealer about it and there was an outrageous price just to diagnose. Jan 2012 and now speedometer gauge does not reset, it is stuck at 30 mph and goes up to 85-90 when driving. After researching today I see a service bulletin about the instrument cluster, I never received the instrument cluster letter from GM, because Envoy wasn't included, but it is the same issues as other vehicle on the service bulletin. Please hold GM responsible for these defects.
The contact owns a 2004 GMC Envoy. The contact stated that the gauges on the instrument panel to include the fuel and the speedometer were not responding. The dealer diagnosed the failure and determined that the instrument cluster would need to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 65,300 and the current mileage was 65,600. Updated 07/12/11 updated 3/22/12
Speedometer begin sticking above zero when car was turned off. Gradually, the speedo stuck higher and higher, until it remained pegged and ceased to function. Soon after, all instruments in the panel successive failed - including fuel gauge, tachometer, oil pressure, and battery level... it appears to be at this point a complete failure of the instrument cluster. Most worrisome, the speedometer and the fuel gauge read incorrectly at all times, if they read at all.
The problem from what I can tell from researching is the instrument cluster and I have found many forums on the net that people are stating the same issues I am having. The speedometer gets stuck anywhere from 0-120 mph and though I have noticed that no fires or deaths have occurred is this what the NHTSA waiting for" someone to die from this happening" also, the tachometer, oil pressure gauge, and voltage indicator have recently been having issues as well. The issue with this is obviously not knowing how fast you are traveling (ie M.P.H.). I am being told this will be a $450 fix when in fact with as many people as I am reading are having these same issues it seems that GMC should be made to correct the problem themselves. Is it because the government has so much invested in GMC that the problem is not being resolved" how many people need to file a complaint before the NHTSA will react? do I need to start posting to all the forums I encounter and get people to sign up? if I am the 55th person with just the '04 GMC Envoy complaining about this issue then all the other years and models of GM and Chevy from '02 through at least '06 must filing complaints, too. In total there must be enough to at least look into the matter so why are you stalling? a person not knowing how fast they are driving must be a safety issue especially through school zones and residential areas would you not agree" for us the issue started about a year-and-A-half ago and seems to be getting worse by the week. We may go a day without any incident then it starts happening all over again; it use to be that is would start only on the freeway but now it happens even around town. I will wait for a response from the NHTSA before getting this repaired, but I thought I would have received something about this by now being that I have been seeing info on the net about it for some time now, but I figure I need to get involved before anything is going to change. Please respond immediately.
A D V E R T I S E M E N T S
- Fairland, IN, USA