The contact owns a 2003 GMC Envoy. While driving at 65 mph, the instrument cluster became inoperable. The contact stated that the window switches also became inoperable. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Dayton, OH, USA

After six months having purchased this used vehicle from a local dealer, I noticed that the driver's door was not working properly, nor were the power window devices, controls, power locks and also the visibility of driver's rear window. I noticed that the door would overheat and sometimes I can smell an odor similar to when something is burning. I have taken the vehicle to a mechanic and finding the solution to the problem has been difficult. On June 2013, I read on the msn website that the GMC Envoy for 2006 and 2007 were being recalled (recall #13V248000) in regards to driver's master power window switch. Since I am having this same problem, with my 2003 Envoy, I called GMC and explained to her that I am having that same issue with my 2003 Envoy. She indicated that GMC would pay for the diagnostic fee labor even though my car's mileage was not under warranty and that the recall was only for 2006 & 2007 Envoy. She connected me to [xxx] for an appt. With balise the following day. She assigned a case number 71-1219059371. The following day, August 28, 2013, I went to my appointment at 11 am. And left my car. About an hour later, I get a call from GMC indicating to me that she was sorry, but that GMC could not cover the cost of diagnostic fee labor. I said, "that is not what you told me yesterday" and she replied, "I am sorry, I was not authorized to tell you that". I said to her, "I wouldn't have taken time off from work, ask for a ride, be without transportation if you had told me that before". I also said to her, "how can you tell me you are covering the cost yesterday and today change your mind". all she responded was, "I am sorry". I asked to speak to her supervisor by the name of [xxx] and the supervisor just said that her employee was not authorized to say to me that GMC would cover the cost. I still have the same safety issue.

- Springfield, MA, USA

Opened up side rear window and fell out luckily I was parked and just getting ready to leave.

- Stow, OH, USA

The contact owns a 2003 GMC Envoy. The contact stated the windshield wipers will not turn off. The vehicle was not taken to the dealer and the manufacturer was contacted who refereed who provided no assistance. The contact referenced NHTSA campaign id number: 04V046000 (visibility: Windshield wiper/washer) and was advised that the vehicle was not included in the recall. The failure mileage was 70,000.

- Red Oaks, IA, USA

The contact owns a 2003 GMC Envoy. The vehicle was parked and shut off when the window on the rear lift gate shattered. The vehicle was not taken to the dealer to have the failure diagnosed but was taken to an independent repair shop where the glass was replaced. Approximately one year later the failure recurred. The vehicle was not repaired for the recent failure. The failure mileage was unknown and the current mileage was 96,836.

- Cincinnati, OH, USA

Problems with vehicle's windshield wipers. The consumer noticed that everytime the windshield wipers were used, they would bounce across the windshield so much that the consumer was unable to see and in order for them to be used, the consumer had to keep turning them on and off to see properly. The vehicle was taken to the dealer at least four times to have the wipers adjusted and replaced. The last time however, it was determined that there was a bow in the windshield and it needed to be replaced. After having the windshield replaced, the consumer continued to experience problems. There was a film on the windshield and when the wipers were used, the consumer could not see properly. On two occasions the 4WD/A4wd light illuminated and the vehicle was stuck in 4WD and then all the lights went out and the transmission was slipping. The vehicle was taken to the dealer and the computer had to be reprogrammed. The consumer also stated the rear wipers failed and the dealer found a nut loose and the front washer hose did not work and there was a kink in it. There was noise coming from the windows, although the dealer said it was coming from the mirrors.

- Katonah, NY, USA