This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 GMC Envoy. The contact stated that the rear passenger side door would not latch. The latches for both driver side doors were previously replaced. The manufacturer stated that the VIN was not included in NHTSA campaign id number 05V494000 (latches/locks/linkages:doors:latch) for the Envoy XL. The failure mileage was 75,000 and current mileage was 102,000. Updated 01/11/08. The front door latch are not starting to fail. The windshield wiper motor failed. The pinion seal was leaking and the taillight circuit board shorted out
I was driving on 6/13/07 & it was raining I had the windshield wipers on, and when it stopped raining, approximately 45 minutes later, I turned off the wipers. However, they never cut off. I tried everything turned them on & off but they continued to stay on. I tried to find the fuses but couldn't. so I went to wilton motors nearby & the service desk person came out and took out the fuse for me. I made a appointment for the next day 06/14/07. Later, I looked up the problem on the internet & found NHTSA recall 04V046000. On the way to the dealer on 6/14/07 I called the 800 number for GMC to verify the recall. I was told that this vehicle wasn't a part of that recall. I told the representative that this vehicle had the same problem as stated in the recall O & it was the same model year. I asked to speak to a supervisor, who told me the same thing except that she would contact the dealer, and there. If there was water in the module it would be covered under the warranty, when I called about the SUV I was told it would cost $320, but because GMC didn't have it on a open recall I would have to pay. They have to order the module & it must go back there tomorrow 06/15/07. I called the 800 # again & left a voice mail message explaining what the representative said. Would file a law suit if this was not covered under the recall.
Recall 04V046000/windshield wiper visibility. Owner received notification for this recall from the manufacturer in October, 2004. Owner took the vehicle to the dealer, and had a sealer kit installed which was a patch to cover a hole for the windshield motor. Corrosion got inside because of the water leaking into the motor. Because of the leaking water it caused the P.C. board to short out. Now the motor is dead because of the corrosion......
Windshield wipers were inoperative. Recall 04V046000 for the windshield wiper assembly was issued. However, dealership was unsure if this vehicle's VIN number was included in the recall because consumer's notification was due to begin in the third quarter of 2004. Therefore, dealership refused to repair the windshield wipers.
On a 2003 GMC Envoy XL (vehicle mileage approx. 8900 miles), the windshield wipers were on when the switch was in the off position. The dealer replaced the wiper motor. This was the second time this problem had occurred; the first was in September 2002. At that time, the dealer also replaced the wiper motor.
Non functional wiper motor that the dealership (toby wells, pinehurst, nc) as well as other local GM dealers (silvestry, laurinburg, and joe brown, rockingham) have told me is known by GM, and common problem. Even with this knowledge, it still took almost 2 weeks before I could get the problem repaired
A D V E R T I S E M E N T S
- Burns Township , MN, USA