This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We paid 30.000 this GMC Envoy because we wanted a car that would run and that we would not have to spend a lot of money on to be repaired. The dealer said we should only have to pay for upkeep and minor repairs. That is a joke if you buy a GMC (part number 26089516).
Was driving approx. 60 mph when a semi decided to move into my lane. I assumed I was in his blind spot so I sped up to be in front of him. When his front started moving into my lane I moved over a tiny bit onto the burm. I then turned the steering wheel a little to the right to get back into the center of the road in front of the truck. Just then the steering wheel started responding to the wheels as they began small back and forth (left and right) jerks. The jerks (wheels) became larger, swirving the Envoy back and forth (left and right) within the lane. This movement increased to where the car began to spin out of control accross all lanes of the freeway, luckely stopping all busy freeway traffic around me. The wheels seemed to be sliding around as if on a sheet of ice. I did my best to control the wheel to avoid going into the ditch because the Envoy was swirving so much it most likely would have tipped over. The Envoy did at least 5 complete donuts while the semi was heading towards me. The Envoy shut down while in drive. I opened my door and waved to the semi driver. He waved back to tell me good luck and to move out of the busy freeway if I could. I put the Envoy in "park" then it started back up and drove away without a scratch on it. I brought the Envoy back into the dealership "preston" immediately and they said this is the 2nd or 3rd incident of the same nature. There was a Envoy in their parking lot that had been only going 35mph and hit a telephone pole. I cannot emphasize the fact that this could have easily been a fatality. I thought my life was over. Please do not wait to research this problem. I have absolutely no doubt there is a manufacturing problem. Thank you for your cooperation in this matter. I'm sure your expediting this matter will save lives!
- New Castle, PA, USA
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- Bossier, LA, USA