This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Malfunctioning of instrument cluster as described by the dealership. Speedometer displays inaccurate speed, other readings on panel flip-flop also. Advised by the service advisor that this was a noted defect with GMC and they had already started repairing larger GMC's and should get around to mine later in 2008. Yesterday, GMC informed me of a special policy issued for the problem, but only for Sierra and Yukon (7yrs 70,00 miles). GMC told me they were never notified of the problem with the Envoy's. I only have 56,000 miles on this car (first owner). Now the A/C has gone of by itself twice this month and the preset stations have vanished.
The contact owns a 2003 GMC Envoy. While driving 30 mph, the speedometer displayed inaccurate readings. The contact could not determine how fast he was traveling. All the gauges on the instrument panel were also malfunctioning. The failures have been repaired. The current mileage was 100,000 and failure mileage was 64,000.
The contact owns a 2003 GMC Envoy. While driving at any speed, the speedometer would constantly move up and down and display inaccurate speeds. When the vehicle is turned off, the speedometer would stay anywhere between 30-40 mph. The vehicle was previously serviced by the dealer, but it has not recently been diagnosed. The current mileage was 173,607 and failure mileage was 100,000.
Speedometer does not work anymore. I can be sitting at a stop light and the speedo will be pegged at 120mph. Or when driving it wont move at all. Sometimes...I'll start the car, and the speed will be sitting at 40 mph. Has been happening off and on since November 2007. The dealership & customer assistance (800-462-8782) will not help me. They tell me I have to buy a whole new instrument cluster ($475+) to resolve my problem. This is a very common issue with the full size vehicles (2003 and up). GM has issued special coverage adjustment #07187 ( 9/28/2007) to replace, free of charge, this bad cluster but won"T fix the same problem in their smaller SUV"S.
The contact owns a 2003 GMC Envoy. The contact stated that the rear passenger side door would not latch. The latches for both driver side doors were previously replaced. The manufacturer stated that the VIN was not included in NHTSA campaign id number 05V494000 (latches/locks/linkages:doors:latch) for the Envoy XL. The failure mileage was 75,000 and current mileage was 102,000. Updated 01/11/08. The front door latch are not starting to fail. The windshield wiper motor failed. The pinion seal was leaking and the taillight circuit board shorted out
- Burns Township , MN, USA
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The vehicle was in service 3 times within 14 days, GM says the problem was the ignition switch, I say the source of the problem has not been fixed. Engine stalled 6 times in moving traffic, the "ABS" warning light is on, some time the "check engine soon" light comes on. Dealer replaces throttle body injection assembly. Next day the vehicle stalls again with same symptoms. Dealer replaced ignition switch again. !4 hours later engine stalls in moving traffic. Dealer installs event recording device, engine stalls and identified low ignition voltage (6.7 vs 13.6 vdc). Source of problem could not be identified, dealer says vehicle is safe to drive. We filed a lemon law claim.
1) sequence of events - nothing happens when we try to start. -battery voltage ok, auto-headlights on, bright - instrument panel completely dead -2 hours later, instrument on the miles per hour instrument is going wild, back and forth finally sets at zero, now engine will start. Check engine light is on for the first time - radio looses preset station memory 2) it started about a week; we had problems starting the warm engine. 3) automatic climate control is working sort of, sometime not 4) the check oil came on, at that time there was plenty 5) the backup mirror option is always loosing the input 6) transmission problem light was on for a day some time ago while driving in sb and in 2 wd, called your service and was told to ignore the dealer replaced the ignition switch, a superficial fix as it turned out later when the ignition switch was replaced again. The cause of the problem was not identified.
October-03 to March-04, between 800 and 3000 mileage: Several dual automatic climate control system problems. Temperature would run berserk (very hot in cold weather when set at 55F, no ac in hot weather). The radio would loose its preset stations. Dealer could not identify problem (no code was set) and told me to return when condition repeats without turning off the engine. He finally found a code indication communication interruption and low battery voltage. No action was taken. The problem resurfaced temporarily again in summer of 2005.
The contact stated while driving, the reduce power engine and oil pressure low, check engine ights illuminated. The vehicle stopped, although, the enginewas still running. The dealership was unable to diagnose a problem, but replaced the tank gasket, gas pedal, and computer chip. This caused the contact to rear end another vehicle.
Safety problem regarding control of driver's rear view mirror on 2003 GMC Envoy. There had been a strange combination of electrical events centered around the accessories in the left front of the vehicle and the left door mirror. Other problems: The seat would move erratically when starting and shutting down, the driver's side door did not lock in sync with the others, the locks would click 4 times after driving one mile, and the control button lights on the drivers arm rest was coming off.
The consumer took the vehicle in for the instrument panel not working. The odometer did not show a reading. The side mirrors moved on their own. The radio was inoperative, there were problem with on star, the A/C freon was going into the vehicles interior, fuel leaked from the tank and had run down the left side of the vehicle/door, the bell light and message warned low fuel when the tank was at its capacity, the liftgate would not latch.
Problems with the software. Driver 1 and 2 remotes dont always work. Mirrors change by just unlocking. Sometimes the electric seat release puts the seat into driver 2 position. Transfer case on occasion, all lights start to blink and you can hear the transfer case switching.
Engine stalling with vehicle in motion or when stopped. 5 stalls occurred within past 1000 miles. Sometimes vehicle, chugs/skips just before stalling. Vehicle has been serviced 3 times for this problem since October 27th and still not corrected as of this writing. Usual stall speed is around 20 mph. One time was driving at 65 mph on interstate, all dashboard warning lights came on vehicle hesitated but did not stall. Cruise control always stops working immediately following stalling incidents. Has stalled upon stopping at stop light/sign. Vehicle has had many electrical problems since approximately 800 miles including windshield washer system failure (twice), ABS light illuminating, airbag light.
Purchased a 2003 Envoy XL on 27 Dec 02 - since that time it has been to the garage two times - no clamp on one end of the power steering line (luckily it blew off while still in our drive way - god help us if it had let loose at high speed on a crowded highway) second time was for a bad cam sensor. And we haven't made the first payment yet. First cass number from GMC is S1-68773551 - second case number I don't have yet as I just reported it this morning. Needless to say that my wife and I have no trust in this car now - what else will go wrong next.
A D V E R T I S E M E N T S
- Pensacola, FL, USA