This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 GMC Envoy. The contact was driving approximately 25 mph applying pressure to the brake pedal when the vehicle became difficult to stop and the brakes would exhibit an abnormal whooshing sound. The vehicle was taken to an independent mechanic who advised the contact that there was a leak in the master cylinder and the power brake booster. The technician replaced the power brake booster and the master cylinder. The vehicle was repaired. The approximate failure mileage was 117,000.
The contact owns a 2003 GMC Envoy. While driving 55 mph, the antilock braking system warning light continued to illuminate on the instrument panel. The vehicle was taken to the dealer for regular maintenance and an oil change. The dealer stated that the rotors on the vehicle were faulty and the front wheel bearing and tires needed to be replaced. The dealer informed General Motors that the failure was a result of normal wear and tear. General Motors then stated that nothing could be done. The failure mileage was 50,000 and current mileage was 57,000. Updated 09/16/08. The consumer stated the vehicle would vibrate. Updated 09/18/08.
2003 GMC Envoy with a list of problems ** the consumer began to hear a knocking and pinging in the engine on cold starts and felt a hesitation when the automatic transmission shifted into gear. After many complaints, it was finally discovered the engine knock was due to shorter pistons in the re-designed engine and the hesitation in the transmission shifting required reprogramming. The consumer was told he would have to live with the engine knock, because it could be more trouble taking the engine apart. On a separate occasion, the engine stalled due to the battery dying. From April 2004 to October 2004 the battery failed several times and had to be re-charged. During that same time the engine light illuminated and each time it happened, the dealer would have to reprogram the engine computer. The radio was not functioning properly which primarily consisted of static. The driver information center control knobs as well as the radio knobs wore out. The front center console was loose. It was discovered that the engine light was coming on because the third stop light that's on the top of the liftgate malfunctioned. There was a short circuit in the stop light. The cooling fan broke, the brakes and the left front head lamp had to be replaced. The rear tail lights, directional and signal lights have been replaced several times. The lug nut broke while a replacement tire was being mounted on the vehicle. The front stabilizer linkage was replaced. The gas tank had to be replaced along with the fuel lines and a seal on the tank due to a leak. The seat belt was designed poorly and the belt cuts into the consumers neck. The drivers side door didn't close properly, the windshield wipers were replaced within the first 2 years.
Problems with brake equipment on 2003 Envoy. While driving at 15 mph consumer put foot on brakes and vehicle would not stop cause vehicle to hit another vehicle in front.
- Yonkers , NY, USA
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- Kenosha , WI, USA