This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear end load leveling suspension has gone down on two(2) separate occasions leaving the car body very low to the ground. Unsafe situation for driver and passenger. Complaints to GMC over faulty situation have gone unheard. Area zone manager contends there is nothing wrong with the vehicle.
At refueling, vehicle was in "normal" pitch alinement. After refueling, and upon leaving the service station, vehicle exhibited unusual rear end bounce, as if shock absorbers were missing. After two mile trip at city street speed, vehicle was parked. Visual inspection revealed that rear end was sagging about six inches down, or more. Vehicle was driven to dealer (about three miles) and examined. Service department reported that compressor for load leveling system was leaking and had failed. If this had occurred at highway speed with a towed load, I believe I would have lost control of vehicle.
- Clarksville, TN, USA
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- Marietta, GA, USA