This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Submission from constituent re GMC executive letter reply in engine stalling/stopping while being driven on the freeway of California. The consumer stated the vehicle stalled several times. Also, the service engine soon light illuminated, due to a faulty ignition coil. The dealer also replaced the ignition switch, as the possible cause of the engine stalling. The consumer continued to experience stalling issues, as the dealer was unable to determine the cause. When the vehicle stalled, the ABS and brake warning light illuminated. The dealer found the rear speed sensor connector broken and not sitting properly in the sensor. They repositioned the connector and secured it to the sensor. The consumer discovered a recall, which described the same symptoms he experienced. Recall # 04V289000.
Everything started April last year and its one thing after another since. First my engine started stalling, while driving. One incident, I lost half a tank of gas within a 15 minute ride, which I have a 17 gallon tank. Then while driving on an expressway, it suddenly dropped from 70 to 20 before I could get over two lanes to get out of the way of traffic. Ive cleaned the throttle body, ive cleaned the camshaft actuator, ive replaced the air filter, fuel filter, and the oil twice within a 8 month period, and yet it still continues to stall. Now I recently change the water pump to see if that would help, even though my car was not over heating, now its stalling even worse; I cant even make it through a drive through without having to start it twice. Second and even scarrier issue, I hit pot hole one day and before I could make 15 miles, I heard grinding. A cv joint had to be replaced, then two days after that the other cv joint broke off and broke my front axle disconnect assembly. Did I hit anybody? no thank god I was in the right hand lane and could get over without hitting anyone or causing injury to myself. Ive replaced both cv joints and the assembly now and even did the struts while I was at it, but have also been told I need control arms now. And still my car is stalling, grinding when I turn and I cant get the check engine light to clear long enough to get it inspected. My drivers side windshield works when it wants to and now the car is starting to vibrate unbelievably. Ive kept my oil changed, ive kept my filters changed, ive never taken this thing off road and have had it over 7 years and just in the last year I have dumped more money in this car than I have since ive owned it.
When I start the truck in the morning it sounds like the engine is revved up with the loud fan noise. I had the fan clutch replaced independently and the loud noise continues and a slight loss of power at times while driving and it feels like it's taking too long shift into the next gear. The noise is really heard when you accelerate on the gas pedal.
The contact owns a 2002 GMC Envoy. While driving approximately 45 mph, smoke and flames emitted from under the hood. The contact was able to exit the vehicle and with assistance, the flames were extinguished. There was no personal injury. The vehicle was towed to an independent mechanic who advised that the failure was contributed to the wiring harness being positioned too close to the exhaust manifold. The vehicle was in the process of being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 137,000.
The contact owns a 2002 GMC Envoy. The contact was driving 40 mph when the low engine power warning lamp illuminated and the vehicle stalled. The vehicle was taken to a local mechanic who diagnosed that the PCM was defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in NHTSA campaign id number: 04V289000 (engine and engine cooling). The vehicle was not repaired. The failure and current mileage was 48,000.
- Columbus , OH, USA
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The contact owns a 2002 GMC Envoy. The contact was driving approximately 60 mph, the engine stalled with the illumination of the low oil pressure warning indicator. The vehicle restated and resumed normally. The vehicle was taken to an authorized dealer who informed there was a faulty power train control module. There was a recall associated with NHTSA campaign id number 04V829000 (engine and engine cooling). The VIN was not included in the recall. The vehicle was repaired. The vehicle was taken back to the dealer for the similar failure. The technician was in the process of replacing the fuel pump. The failure mileage was approximately 125,000.
The contact owns a 2002 GMC Envoy. The contact stated while driving approximately 60 mph or more the vehicle would suddenly stall. None of the warning lights illuminated on the instrumental panel. He was able to restart the vehicle and take it to the dealer who diagnosed the failure as being the cooling fan clutch. The vehicle was not repaired. The failure mileage was approximately 83,000. The VIN was unavailable.
The contact owns a 2002 GMC Envoy. The contact stated that he noticed a burnt odor in the engine area. When he inspected, he found an oil leak at the head gasket because it was made of aluminum. The vehicle had not been repaired. The failure mileage was 55,000 and the current mileage was 56,680.
I own a 2002 GMC Envoy. For the past year or so, I've been having trouble whenever I stop at a red light, the car starts to shake and sometimes turns off. I usually turn the car off and start it up again. On Monday, July 27th, I was driving when my car suddenly shut down. Luckily I was able to get the car to a safe spot and no further damage was done to my car or other property. I tried starting the car again and it would not start. I had to get the car towed to a nearby mechanic. Once there, the mechanic looked over the car and determined that it was the computer engine and that it was under recall. He had me call GMC so that I could report the incident. When I called, I was told that there was no recalls on my exact car but that she would contact the mechanic and get some more information. After a couple days of waiting with no vehicle or call from GMC, I finally get a call back from the mechanic telling me that he spoke to the GMC representative and that they would be calling me back to set up a date and time to take my car to the dealership to have fixed and that the recall information was correct. About an hour later, I received a call from GMC and she told me that they were not going to cover the repair. Never having to deal with this before, I was completely confused as to what was going on and why GMC was not covering it. This is a huge safety concern for me and I would like to get some resolution from it.
I have a roaring sound at times when I first begin driving the vehicle. If I slow down or stop within the first 5 minutes of driving, the vehicle commonly stalls. Has never stalled at a high rate of speed. I have the ECAS (electric suspension) on my vehicle, but I was not part of recall 04V289000 as far as I know. This recall sounds exactly like what is happening with my vehicle. This problem has been going on for at least 3-4 years, and even the dealer "can't seem to find the problem." I'll I ever hear is that the computer doesn't show any problems. The vehicle is a piece of '!@#$%.
Driving on the interstate at 65 mph. Without any warning the vehicle suddenly lost power. No warnings flashed on the information panel or anything. Able to coast the vehicle to a safe stop. Scared too death! could have gotten killed. Tried several times to restart the vehicle it would not. Waited along side the interstate for 15 - 20 minutes before the vehicle restarted. This vehicle completely shut down without any warning!
2002 Envoy slt also when slowing down to an idle has shut off engine. Put up in park and will start back up. Dash light states service engine and service on star. Have not been able to fix problem yet.
Roaring sound, no power, vehicle can barely reach 30mph, loud noise has existed for long time (several years) and the power problem usually resolved after about 5 minutes. This is a defect. I found hundreds of owners complaining of same problem on line. Dealer replaced fan clutch.
The contact owns a 2002 GMC Envoy. While driving 50-70 mph, the engine failed and the vehicle lost total power. The failure has occurred on four occasions. The vehicle was taken to the dealer from where it was purchased three times, but they could not duplicate the failure. The vehicle was taken to an out of town dealer and has currently been in the shop for four weeks. The manufacturer stated that they could not assist because the failure was not under warranty. The current mileage was 67,000 and failure mileage was 56,000.
2002 GMC Envoy has a lower engine noise. Under extended warranty, adjuster is holding up repair for over two weeks. Vehicle has had regular oil changes. Vehicle has only 57,800 miles. Was recalled for pmc valve and had trans problem brand new. Totally disgusted with this truck.
My 2002 Envoy has stalled 3 times now while traveling on the highway. Each time the engine quits and will not restart until disconnecting and re-connecting the battery. Since this last time the car displays ABS light and speedometer does not work even after disconnecting battery. Dealer says I have to replace a computer now. Sounds like recall 04V289000 but my VIN is not included in that recall.
When the vehicle was started a ticking noise was heard for 1-2 minutes. The driver drove the vehicle to the dealer for inspection. The mechanic informed the driver that the problem could not be duplicated and that the vehicle was operating normally.
While driving 70 mph vehicle stalled. As result, vehicle coasted to the side of the road. Consumer stated he had to wait 30 minutes before starting vehicle again.
My 2002 GMC Envoy lost all power three times at high rates of speed. The first time we had it serviced and I was told a module needed replaced. The second time, the car shut down at highway speeds but restarted approximately 15 minutes later but then the same thing happened again the next day while my wife was driving home from work traveling at 65 mph down a highway. We had it serviced again and this time I was told it was due to a loose wiring harnass. Car has had numerous problems since and it is an unsafe vehicle for my family to be transported in.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA