This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2002 GMC Envoy electronic operation of side view mirrors does not work consistently. The mirrors would reposition themselves randomly while the vehicle was in motion. GMC had serviced the vehicle numerous times, although the computer had been upgraded, the mirror motors have been replaced more than once and the mirrors have been reset several times under warranty, but the problem continued.
Mirrors will not stay in position, and that makes it hard to drive in traffic. Dealer has replaced several parts. However, the mirrors are still defective. The consumer stated that the mirrors must be reset every time the vehicle is started. The vehicle was in an accident due to the mirror defect while driving at night. The consumer would like the mirror problem addressed.
Vehicle comes equipped with an automatic rear view mirror adjusting system. While driving the mirror goes out of its setting and readjusts itself. This causes poor visibility.
Consumer states that driver's and passenger's outside mirrors are too small for the vehicle. Not able to SE on coming cars. When the mirrors are set they will not stay set on that position.
Re ODI#10026102: Vehicle with stalling problem brought to dealer who detected no defect. Dealer unable to rectify problem. I hope stalling problem does not occur at highway speeds as it has with other vehicles, same make and model.dealer stated wandering driverside mirror fixed. We'll see.
- Bayonne, NJ, USA
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While waiting to proceed in traffic with foot on brake and car in drive, engine suddenly stalled out and was unable to be restarted. Also, driverside mirror keeps resetting when unlocking the automatic doors. Wipers don't function properly when in intermittent mode. Car is at dealer now, hopefully they can resolve this. Vehicle is equipped with rainsense automatic rain sensing wipers. Rainsense works only when in intermittent mode. Settings adjust sensitivity of wipers but not frequency. Wiper fails to make a complete smooth pass across windshield. They stop several times during their sweep and stutter. After a few second pause they resume their sweep. Wipers work fine when set to standard high or low wiper settings.
Memory mirrors do not return to the correct settings. Consumer was orginally told there was no problem; however, two dealerships had duplicated the problem and could not fix it. Had it in a total of 8 times, and several parts of vehicle have been replaced, including mirrors/ mirror actuators/ liftgate control module, and driver's side door control module. This mirror defect was similar to the ones mentioned in ODI id numbers 755966, 757526, 757914, 759042, 759973, 760504 and 8000646. Consumer's file number with GMC has been 1-11855349. This was very unsafe because when thinking that mirrors were set, they were not. At night or in the dark consumer must wait to see a light to set them. Dt.
All these problems come and go, somtimes depending on the outside temperature. Some of it got fixed and came back again. The major problems are that the vehicle shuts down without any warning - no engine no electric nothing-, so its even not possible to call on star! the other thing is that the transmission start to shift gears while driving on a leveled raod at consistant speed. All this items got fixed and come back after a while.
Mirrors problem - the outside mirrors emit a disturbing whistling noise when exceeding 45 mph. It appears that the seems of the outside casing are causing the noise. Dealer says GM has no solution to problem. Steering problem - a grunt/crunch noise emits from the passenger front wheelwell when taking sharp left turns. No problems with right turns. Dealer has been notified.
The memory mirror feature on the vehicle worked for a while, then failed. Every time I get in the car the mirrors would set themselves incorrectly at angles that render them useless. I have been to the dealership 3 times, and they have been great to work with. They have tried everything GM suggests but the problem still keeps coming back. While this issue may at first seem minor, it really is a serious safety issue as it requires the outside mirrirs to have to be reset before every drive. Having your mirrors in proper setting is critical to the safe operation of a vehicle. GM does not seem to take the problem seriously enough to find a permanent fix.
Mirrors 'wander' every time vehicle is unlocked, fail to return to settings creating an unreasonable danger to the occupants of this vehicle as well as other vehicles when changing lanes or merging into traffic due to lack of visability of the area behind the vehicle. Transmission failed on a slight incline with parking brake engaged and transfer case locked and in 4WD and transmission in park - vehicle began rolling backwards down the slight grade. There was a recall for this problem - campaign was completed at dealer, but fix is unknown to the owner.
Mirrors will not hold programed settings. When starting the vehicle, they have to be reset, when changing from one direction to another, they need to be reset. Multiple "save" of the settings makes not difference. Drivers seat will not move into the easy exit position which is also a program feature that is not saved. Mirrors go so far out of direction that you either look at the pavement, the sky or three lanes to the right or left.
Mirrors are self adjusting, and without prior warning mirrors can adjust anyway possible. Dealership is aware of problem, but at this time there is no solution.
Both outside mirrors emit an irratating high-pitched whistle when exceeding 45 mph. Dealer says there is no remedy at this time. Dealer also advisded me that GM is aware of the problem but is not sure if or when a remedy will be developed and available. Excessive wind noise in general is also a concern.
A D V E R T I S E M E N T S
- Bel Air, MD, USA