This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headlights flicker constantly. While being extremely distracting and unsafe while driving, it also causes other driver to think I-??m flashing them. This leads them to flashing their high beams at me when oncoming and pulling over to let me pass when in front of me. Also, after I complete a right turn, my left signal flashes 3-4 times. I brought it to the dealership and they said they suspect a -??software glitch-?? but that GM hasn-??t determined a cause or solution yet. It appears to affect models built in May/June 2024 and on. I was also told that the display screen in the truck can be/may become affected, which is the only way to control the lights in the vehicle. They could not provide me with a loaner or replacement and said to keep driving the vehicle as-is until GM can come up with a fix, despite repeatedly agreeing with how unsafe it is. I have filed a report with GM as well. I was told to -??make noise and maybe they-??d get it fixed sooner.-??
Headlights intermittently flicker when on sitting still or driving. This happens from a couple of times a minute, up to 5 or 8 times a minute. Other drivers are flashing their high beams at me because of this flaw. I can see a road rage incident occurring because of the issue.
Headlights flickering while driving. And it is quite noticable and distracting to other drivers. I feel this could cause accidents. I have been flashed by upcoming drivers due to them thinking I turned on my bright lights. And this is constant at 2 to 5 minute intervals. The dealer can't fix cause GMC doesn't know how to fix. And neither GMC or the dealer is going to contact me when there is a fix. The dealer said call every 2 weeks and they will check on line for any updates for the problem.
- Rolla, MO, USA
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The Headlights flicker, mostly noticeable at night. They do not remain a steady beam of illumination. This is a major distraction and noticeable by other drivers as well as I have been asked not so kindly by another driver, why I keep flashing my lights at them. I have had this vehicle at the dealership for over a month, waiting for a repair. This is a brand new vehicle and should not have this kind of defect in the lighting. I need my vehicle fixed.
I noticed within a day or so of receiving my new 2024 GMC Cayon that the headlights would randomly flicker. No specific pattern or time interval just random. When I was finally able to get the truck in to the dealership for service, they reviewed the issue and called me the following day to inform me that couldn't repair it. Seems that GMC is aware and they currently have no fix since all headlights they have in stock potentially have the same issue. It seems obvious to me that driving at night with headlights that will not stay on is a huge safety issue and needless to say I do not want to cause an accident or get cited for an issue the manufacturer has no repair for. Leaving my only vehicle parked at home till a fix is found is not an option either.
headlights will flicker/flash intermittently. Vehicle will flash beams, vehicles will brake check thinking they are being flashed. Dealers informed that there is no fix at this time no update new vehicle was brought in shop a few weeks after purchase no update on this issue
Constant headlight flickering. Lights sometimes shut off totally. Almost caused (2) accidents due to this safety issue! Why will the NTSB not make GM file a recall for this issue" Does someone need to be killed first" Do your job and make GM do theirs!
The headlights will flicker for a split second every 1-5 minutes, affecting both headlamps. While this issue does not make the car unusable, it is not expected of a brand new vehicle and could be interpreted by other drivers as aggressive signaling that leads to potential road rage escalations.
Headlights intermittently flicker. It causes other drivers to focus on my vehicle. It also cause me to focus on the issue more than actually driving the vehicle. It could cause issues with road rage. To my knowledge GM is aware.
When On, the normal beam headlights randomly flicker off and back on very quickly. This occurs when headlight control is in "Auto" or "Manual On". Its periodicity varies. The flicker is so fast that driver visibility is not impacted much at this time. However, on coming vehicles and vehicle in front of my truck are getting lights flickered at them. This can lead to confusion, annoyance and road rage. The primary impact is getting brights flashed towards me, which does inhibit my vision for a time.
My headlights keep flickering immerdiently, it doesn't matter if they are on auto or manually. I called the dealership I purchased it from and they said there is nothing they can do until they receive a resolution from GMC. This poses a safety hazard at night. Not only that, people keep thinking I am flashing my lights at them.
The headlight assemblies has a random blinking, flashing, flicker, on/off problem. This causes people to think I am either flashing them or blinking my light at them. Major safety concern!! GM is aware of this issue and does not have a fix. I requested a different vehicle to drive until they fix this safety issue and was denied.
The headlights when turned on flash/flicker from while driving at night. I see they have service bulletin but this is hazard as it temp brights other drivers as well as causing a weird issue while driving.
A D V E R T I S E M E N T S
- Lafayette, NY, USA