This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission shifting really hard, has problem shifting from low gear shaking when brakes are applied makes loud noises when you go reverse to park and park to any gear Driving home lost power Steering and had to pull of freeway This truck has already been in the dealer for 7 other warranty issues This will be the 4th issue with the transmission!!!! It has already been fixed once before on the transmission now again 2 Top Ends already now more transmission issues again We have been waiting for a new transmission for my 2018 sierra for over 3 months I have lost Complete faith that GMC really cares about the safety of people I have 2 LEMONS in my driveway just sitting The contact stated GM has not resolved the issue and there are no brakes which is a huge safety issue.
It started about 6 months after I purchased the vehicle. The electronic power steering will intermittently fail if the truck idles for a 10-20 minute period of time. And while at highway speeds. Than start working again. During any prolonged highway trip the traction control, ABS, and brake lights will illluminate. It has gotten so bad now that I can count on it being a daily occurrence. Sometimes the light will come on but the steering doesn't actually fail. When I purchased the car I wrote a bad review about the service I received on my facebook. I got a call from the salesman named nick feola saying that he saw the post and discussed it with his manager and told me that I was no longer welcome at the dealership. So when I called to have the issues I described resolved. I was hung up on when my name was given.(david dukes at the time of purchase. I have since change day my name to singer) I didn't know who to file a complaint to until I read an article about this issue and saw a link to your website.
The contact owns a 2018 GMC Canyon. The contact stated that the steering knuckle was cracked where it connected to the ball joint. The dealer (darling's auto mall, 16 kingsland crossing, ellsworth, me 04605, 1-(877) 548-1819) indicated that they ordered the part for the steering knuckle replacement, but they did not specify when it would arrive. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 3,000.
- Sullivan, ME, USA
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- Palm Desert, CA, USA