This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Major potential for deadly fire or explosion. Fuel tank strapped failed after forward strap bolt fell out of threaded cross member where fastened in frame. The failure led to the fuel tank hanging inches off the ground on the freeway stressing fuel pump lines to forward upper tank. Metal grinding noises heard to prompt roadside inspection confirming hanging, unsecured tank full of 26gal of diesel. The tank wedged the fuel tank strap between plastic tank and drive shaft (propeller shaft) with heat and potentially spark as the the metal strap ground into the drive shaft marring and striating the durable metal. Heat and plastic melts, heat and spark with diesel combusts..in addition to risking of dragging tank at highway speed rupturing tank. Upon service at the dealer, mechanic observed the rear bolt to fuel strap was also loose and needed to be secured. GMC Protection Plan denied compensation for coverage as they do not cover "bolts, fuel straps, or manufacturer defects" under advertised "Bumper to Bumper" GMC Protection Plan marketed by GMC dealerships as protection for all non-wearable parts. No warning indicators appeared. My dog was in the truck bed in a camper shell directly above the potentially massive fire or explosion, this could have been catastrophic if it had been ignored. Additionally I was in northern California and southern Oregon when issue presented- potentially causing a major forest fire incident. While my outcome was fortunate in terms of safety, this could claim lives and even massive incidental loss of property. Vehicle has been inspected by local dealer and GM notified, hoping to receive coverage for damaged parts. Interestingly, there was previously a GM recall involving forward fuel strap dislodging and wearing into drive shaft on previous years of GM vehicles. No notable corrosion observed, bolts in question are high on frame secured to protected cross members, occurred at approximately 75K miles. I have photos on another device, if needed.
No accident to report. I wasn-??t aware of the problem with the High Pressure Fuel Pump intel a week later when the noise got louder, at first I figure it was the belt drive that needed check do to it sitting in the lot do to not being moved a lot. I then took it back to where the Vehicle originally came from they where able to identified the problem quickly to do them knowing already that the truck had that problem but never went to fix the problem or to take time to figure the problem out.
A D V E R T I S E M E N T S
- Reno, NV, USA