Nov 14 2024 my truck steering locked up and lost lighting/ front lights including interior and crash into another vehicle head on going 65 mph. Also no airbag deployed. I hit my chest hard. Need help. Water damaged now after I crashed and now won-??t start. Smoke wire smells so disconnected battery. I feel unsafe taking this vehicle in repair without any recalls. This happen all at one time, still paying the loan on the vehicle. Paid almost 29,000. Been in no fault account. Help. Need help reporting issues to insurance to fix the crashed truck or total loss this model. Was scary

- Bass Lake, CA, USA

After speaking with a GMC representative, they confirmed there isn-??t any issues with the steering wheel sensor. Yet, I-??m having trouble steering while driving. The code C0545 was mentioned as the source. No accidents have occurred but has come close. The police, insurance have been involved.

- Holtville, CA, USA

Loss of pwr steering assist-- stabil-trac indicator lights up on dash steering wheel extremely hard to turn. Confirmed by quirk Chevrolet in manchester, nh repair cost $2800.

- Merrimack, NH, USA

While driving, the power steering stops working. I was traveling at approx 55 mph with my daughter in the car and the power steering quit. Alert lights came on the dash. I managed to slow down and turn off the highway. I turned the truck off and when I turned it back on it was fine. Drove for another 10 minutes to get home and it went out again at a stop light. I found a place to pull over and turned it off and back on and it stopped doing it again. There is a recall for this issue on this vehicle but evidently mine was not on the recall or was fixed prior to me owning it. I have not checked with the dealership, but I-??m assuming it will be a large bill to get it taken care of. Hopefully it does not go out at a bad time.

- Kansas City, MO, USA

The contact owns a 2015 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering made an abnormal squealing sound. The contact stated that the squealing sound was heard while making a turn. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that three weeks prior to the failure the vehicle was serviced at the dealer under an unknown power steering recall. In addition, the contact stated that several days following the recall repair, the squealing sound started. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

- Phenix City, AL, USA

The power steering will intermittently fail at random times. I can feel the change in the steering wheel, followed immediately by the warning message on the screen above the wheel reading "Stabilitrak Failure" and 4 loud chimes from the speakers. This first happened in June of 2022. When I turned the truck off and on again, the same warning appeared on the screen but power steering was restored. This didn't happen again until earlier this year (Feb 2024). This issue happened a few times at low speed, during which it was extremely difficult to steer. I narrowly avoided an accident both times due to quick breaking. I learned about recall bulletin 15595A which describes this issue for my make, model and year. I contacted GE about this issue but they pushed back continuously referencing the fact that my VIN was not part of the recall. They eventually agreed to inspect my truck to determine if my issue is the same as the recall, but only if I paid $250 for a diagnostic. I went to the dealership today and the manager told me everything would be out of pocket, including any repairs. He was not willing to note my case # 9-12939029688 and explicitly stated "this won't be covered no matter what". I left without performing the diagnostic so as not to waste time and money, as it was clear GM had not been communicating with the dealer as they promised during our phone calls. Currently my power steering fails almost every time I drive, typically within 20 minutes of starting up.

- Farmingdale, NJ, USA

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 40 MPH, the ABS warning light and the traction control warning light illuminated. The contact stated that the vehicle lost power steering functionality. The contact stopped, turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 21V213000 (Steering) however, the vehicle was already repaired under the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

- Sylacauga, AL, USA

I experienced the loss of power steering while driving. It was almost impossible to steer the vehicle while driving. I went on line and noticed a recall for my exact vehicle of the exact problem. The recall bulletin 15595A, was dated February 2016 and explained that the steering gear torque sensor cover assembly was to be replaced. However, apparently my VIN number was not listed. I went to the dealer and it was diagnosed with Code C0545(power steering problem). The dealer recommended the same repairs as the recall notice. The dealer showed no interest in contacting GM to see if this can be fixed by this recall. They claimed because of the year and mileage that they would not move forward with this. I contacted GM myself and explained the situation. I was told that GM would not cost assist with this problem. I find it odd that GM recognized this issue as a real safety hazard on the same make, year and model of my vehicle and refuses to assist in the repairs. The mileage and year has nothing to do with this problem. The problem was and is an existing problem with this particular vehicle. This issue is a sporadic issue and and started approximately [XXX] and continues. I feel this problem is an existing problem with all of these year, makes and models whether the VIN number was listed or not!! It's an accident waiting to happen!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Vista, CA, USA

The contact owns a 2015 GMC Canyon. The contact stated while driving at approximately 55 MPH, the stability-track and power steering assist warning lights illuminated. The steering wheel became very stiff and required added effort to steer the vehicle off to the side of the roadway. The contact stated that he turned the vehicle off and opened the driver's side door and then attempted to restart the vehicle. The contact stated that the power steering functionality was regained. The contact stated that the failure was intermittent at first but had gradually become a reoccurring failure. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering). The failure mileage was approximately 92,000.

- Kearny, NJ, USA

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 60 MPH, he observed that the "Power Steering Service Required" and the stabili-trak warning light was illuminated. The contact stated that the steering wheel was very stiff, and excessive force was needed to turn the steering wheel. The contact pulled over and turned off and restarted the vehicle and the power steering functionality returned. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was a failure of the steering gears and the electric power steering assist. The mechanic informed the contact of NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The contact researched online but found no recall associated with the VIN. The contact called a dealer, but the call was never returned. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 300,000.

- Palmdale, CA, USA

My 2015 Canyon power steering goes out. There have been 2 recalls on this vehicle, 21V213000 and 16V054000. My vehicle was not recalled, but is having the exact problem that is on the recall. I have taken it to the dealer and they say they cannot duplicate and there is no recall on my vehicle. This is a dangerous situation and it needs to be fixed. Is there anything I can do" can you add my vehicle to the recall" it is getting worse.

- Sarasota, FL, USA

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 70 MPH, the vehicle lost power steering functionality. The stabili-trak warning light was illuminated. The contact stated that he pulled into a parking lot. The contact stated that he turned off and restarted the vehicle, and the power steering became functional; however, the failure recurred while driving to the residence. The vehicle was taken to the dealer, where it was diagnosed that the power steering gear had failed. The dealer determined that the power steering gear box needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V054000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

- Colwich, KS, USA

I was driving my truck when, LOSS OF POWER STEERING ASSIST AND MY DASHBOARD DISPLAYED WARNINGS. I was able to slow and pull off to the side and stop safely. I turned the car off and back on it cleared for a short time within that week it happened 3 other times. Years 2014-2015 have had several recalls for the steering. My truck was not on the recall but having the same issues.

- Johns Island, SC, USA

See attached document for complaint

- Wrightwood, CA, USA

2015 GMC canyon power steering wheel locks up on several occasions while driving and can no longer steer properly on the road and freeway, major safety concern almost caused accident several times There has been a past recall for this same issue on model of trucks 2015 GMC Canyons Reference recall ID N202325410 Just a concern might have been part of the issue and was missed on recall

- San Leandro, CA, USA

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel became inoperable. The service power steering and stabili-trak warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the steering column needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 50,000.

- Cleveland, OH, USA

UNKNOWN: Power Steering fail while driving. Making it a serious safety and dangerous hazard. Making steering almost impossible to turn the wheel and I have to pull off to the side of the road, park, turn the engine off, wait a few minutes and turn the key (engine) back on. Most times it will reset and I have power again and sometimes it doesn-??t. This has happened many times and I have called GMC to see if there-??s a recall but they said none. I have taken it to my local mechanic and he stated that it can be an electrical related issue and told me to take it to GMC dealer repair shop in the area.

- Bradenton , FL, USA

on 5/24/2023 as I was driving the wheel became stiff, I was unable to continue driving. I had to shut down in the middle of the road. I turned the vehicle off and restarted it. This fixed the issue. on 5/25/2023 as I was driving the exact same situation occured. I have not driven the vehicle since parking it at a relatives driveway. The warning light to service power steering came on both times.

- Pasco, WA, USA

The contact owns a 2015 GMC Canyon. The contact stated that the steering wheel became firm, requiring excessive force while steering the vehicle. The traction control and the "Power Steering Drive with Care" messages were displayed on the instrument panel. The vehicle was taken to a dealer where the 4-WD system was replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was unknown.

- Cheboygan, MI, USA

My wife drives this vehicle. Ever since the 2021 recall "fix", we've been having intermittent issues with two errors; service stabilitrak light and loss of power steering in the truck. This poses major safety issues as my wife is not strong enough to drive without power steering. Once the vehicle is turned off, it resets and the other goes away, but comes back randomly while driving. Latest incident listed below. We've had it looked at multiple times just to have an inability to reproduce the issue at the dealership or shop, except for this most recent time. They said the fix that was done for the safety recall in 2021 didn't actually fix the issue, which was the steering rack needing replaced at $1600. It's unbelievable to think the GM will not actually fix a known safety issue across many Colorados and Canyons (quick Internet search will prove the vastness of the issue). As you can see from the uploaded recall letter, this is the exact issue that still has not been addressed with a fix. Whatever they did before did not fix it at all.

- Wilkinson, IN, USA