This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn-??t work, my back up camera in and out. My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed control out. Then if I hit a bump message went away and speed control back on. I-??ve taken care into another GMC dealer because dealer I bought my car at, closed up and took off!! Took it to closet dealer. Not long after repairs same issues started! So many different problems all at once! I have been treated horribly during these issues by dealership and extended warranty company. Dealer had my car for 3 weeks ! They couldn-??t figure out the problem. I sat there for 4 hrs sent me home told to come back for 9 mile test! Why in 4 hrs that wasn-??t done. So again the unable to shift message back on! I get in my car it starts but won-??t shift ! Dealer charged me 250 to tow to shop! When they said I-??d be fine ! I had more issues again and again! I-??ve been driving over 40 yrs no accidents. I bumped into someone during a huge traffic jam in Ohio! Braking didn-??t work no warning even. I should speak to a lawyer and could explain more to a person on filing these complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Backup camera continues to intermittently fail even after recall remedy was performed. When placing the car in reverse, the backup screen goes black with a warning symbol on the screen that the camera is not working. This has happened intermittently for the last couple years. I've taken it to a GMC service center 5 times for this issue (3 of these visits were after the recall remedy was performed). The service has fixed the issue but it only lasts for a short time before reoccurring.
Code P0128. While driving the vehicle gives a "steering assist reduced drive with care" the engine coolant temperature gage goes to 0 and the cooling fan runs until you turn off the car, and the a/c stops working. After replacing the engine coolant temperature sensor and harness the vehicle still does it. There are hundreds of reports of this happening online in forums. This is a safety issue when the vehicle is being driven.
While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on the Interstate with vehicles traveling at a high rate of speed.
- Milton, FL, USA
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The vehicle-??s lock/unlock feature is inoperable either via the buttons on the door inside the vehicle or via the key fob. There is no manual way to lock/unlock the vehicle from inside the vehicle. Driver and passengers could only exit vehicle via rear lift gate or thru the vehicle windows. Should driver or passengers have had mobility issues or not been able to crawl through the vehicle to exit via the tailgate, they would not have been able to exit the vehicle in the event of any emergency. Incident has happened on at least 3 separate occasions.
Center console display does not start when you start vehicle. Stays blank! This happens occasionally. Sometimes restarting will fix, other times not. There is no rear view camera when this happens. Not sure what else is affected, such as backup warnings.
I noticed for months it was downshifting hard but transmission department was backed up I scheduled in September for an appointment October 26 and that morning I received a call to reschedule because they were still behind and had another appointment for November 10th. The morning of the incident 1st it did not want to start it would only turn over. When it started the check engine light was on (I called service he asked if I could drive it and told me to bring it in). Within 10 miles of driving, the car started to slow down. When I pressed the gas the RPMs would go up but the car would not accelerate. I was on the interstate so I started to coast to the side. When I got to the other side of the rumble tracks the fuel gauge warning came on saying no fuel (even though I had half a tank which was verified through the service department) and the car came to an abrupt stop. Had I not gotten over when I did the car would have stopped on the highway. I tried to turn it on to move it farther off the road and it would not. It started to just turned over like it did when I originally tried that morning (all over the occurrences happened while I was on the phone with Adrienne who i contacted through the gm help line).
The vehicle was purchased brand new from Serra GMC in Washington Michigan in April 2020. It has been back to the dealer 5 times for the same issue, with another 4 times that it was not taken into dealer! Reoccurring issue involves the instrument cluster, All gages and visual indicators go to zero (speed, tach, fuel, temp, etc...) as well as getting a notification that the traction control is disabled, the ABS is disabled, cruise is disabled, and other electronic aid. This happens at highway speeds and to loose all function is a safety concern, it is not repeatable and happens randomly but it is the same issue. The dealer claims to fix the issue but it always comes back. GM has told me to accept the issue as its not detectable however this is unacceptable as it puts my family at risk. I have videos of the instrument cluster going to zero but its to big to attached - I can provide it if you contact me or tell me how to share
Brand new vehicle. Purchased on 10/30/2020. Front collision keeps flashing a red light in the top of dash that shows up in windshield. This happens with no other vehicles on the road at random times. When the vehicle needs to stop or warn you it will not. It will just let you hit a pedestrian or another car. We noticed that the same thing is happening with the rear safety cross traffic.
While in motion- blind spot sensors turn on when they should not and vice versa. Traction control has failed multiple times while driving. Predictive braking has activated improperly multiple times while driving. Cameras went out and then battery completely died. Was told fixing battery would fix vehicle. This has proven to be untrue. Vehicle is currently in for service for third time. Remains under warranty, as I have had it three months. Most recent date has been used but I've had problems since literally the first full day I have had it.
Two days after purchasing a new 2020 GMC Acadia I get an error on the display "sd card removed" along with various other error messages. Dealer talks to GMC tech line and they advise to replace radio. Radio was replaced and errors began same day I picked it up. Dealer is replacing radio again, but unsure if this will fix the issue. The vehicle does not work as intended as when you press the nav button various error messages pop up and navigation does not work.
A D V E R T I S E M E N T S
- Lewis Run , PA, USA