This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 GMC Acadia. The contact stated that there was an abnormal sound inside the cabin of the vehicle while driving with the windows rolled down. Additionally, the automatic emergency braking activated without driver input. The vehicle was taken to rancho grande motors located at 1404 auto park way, san luis obispo, ca 93405, where the contact was informed that the issue was common with similar vehicles. The automatic emergency braking failure was not duplicated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 500. The consumer stated the dvd would turn on it. The dealer stated it could be due to a missing remote that was not included with the vehicle. The parking brake would activate independently. The check engine light was illuminated. The steering and engine reduced power the warning light illuminated. The headrest dvd player do not play through the speakers. The wireless phone charger was often inoperable. The second gear does the not shift properly. The dash and radio periodically lose power. The windows make a loud obnoxious noise when rolled down.
At 500 miles past the warranty expiration the radiator developed a crack along the top seam. The dealership said it was a manufactures defect as the vehicle was less than two years old. GMC declined to replace the part because it was 500 miles past the warranty although they did not deny it was a manufacturing defect. I have a GMC case number documenting my dealings with them. I have photos from the dealership showing the cracked radiator, as well as an email stating it was a defective part. I have the receipt and I have the actual radiator itself. I noticed the radiator leaking on my garage floor when it was stationary. This was 10 days after it was last serviced and there was no issue at that time. The dealership said it was not caused by impact, but just that the seam split at the top of the radiator.
A D V E R T I S E M E N T S
- Fairfield, CA, USA