This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
We have had our 2019 GMC Acadia at two different dealershiips, recently we had it at the dealership where we purchased it new in 2019. The door locks keep malfunctioning where they either work or don;T work at times. My wife and child get locked out of the vehicle which is a safety issue. The dealerships have woirked on the vehicle a hald dozen times but the issue is still occurring. The orginal delaer name is cochran GM of robinson in pittsburgh pa. The dealer has been great with us but they still can't find the issue.
"shift to park " message started coming on the display even though the vehicle is in park. Once this message comes on, I am unable to turn the vehicle off. I have to keep putting the vehicle in gear and park again several times until the message goes away. I have video of the issue but dont see where it can be uploaded. There is also a class action lawsuit in conn about this issue.
After placing my car in park, and trying to cut off the engine, it alerts me to "shift to park"... I will have to restart my engine, put it in neutral and then back to park, and try again to shut off the car. Sometimes it works on the second attempt, but usually takes 3-4 times of cutting engine off and on, shifting from park to drive to park again. If you attempt to exit the vehicle, the horn will start to honk, and alarm goes off. The car is clearly in park, the shifter can not move forward any further, and the indicator says its in "park" it is only after you press the start/stop button that the alarm indicates it needs to be "shifted into park"
Vehicle does not recognize it's in park. Vehicle won't shut down completely, it honks horn and beeps inside and won't let you lock doors or restart car. Haven't noticed it rolling away like many people state... jerking the shifter seems to get it working so far.. haven't been stranded yet.vehicle was stationary in a parking lot
- Punta Gorda, FL, USA
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My GMC was able to go 45 minutes without the key fob I have to have the key fob with me to drive my car and that didn't happen I was able to drive without
The contact owns a 2019 GMC Acadia. The contact stated that intermittently upon placing the gear shifter into the parking position, the vehicle failed recognize the maneuver. Due to the defect, the shift to park warning message appeared on the instrument panel. The contact stated that on one occasion, the vehicle proceeded to roll forward with the gear shifter in the park position. The vehicle was not taken to a dealer or an independent mechanic to be inspected or diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
First time back in June 10th, 2020, I took it in because of "remote not detected" they could not duplicate the problem, few hours later, same day after I picked the car up it went haywire while parked. It threw itself into theft mode, would not let us manually lock the car, electrical was still on but engine was shut off, alarm, windshield wipers, and lights was going off while I had it towed to the dealership. This time they've told me, the A/C condensation fried the cpu module because the only thing keeping water out of the cpu was a tray. September 9th, 2020 I take it back into the dealership because again the car kept reading "no remote detected". they claimed it was my "dash cam" that caused the issue. October 14th, 2020 the car again went haywire while in motion. This time it threw itself into theft mode, alarm went off, wipers, was reading low fuel (full tank) steering assist turned on and off, brakes started locking mid busy street, steering wheel tightened also. I barely could turn it into a neighborhood street to get off the road. I had the vehicle towed back to the dealership again, through my triple a plan for the second time because I was "out of the area" that they could send a tow truck to. They tell me again condensation got into the cpu and wasn't even sure if it'll happen again if I continue to run the A/C. I picked the car up the next week and on October 25th, 2020 the car again would not read the keys. Every incident but October 25th, 2020 incident, I have let a supervisor from GM know of the situation, his name is [xxx] ext. I have recorded even phone records of every incident that's occurred. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2019 GMC Acadia. The contact stated that there was an abnormal sound inside the cabin of the vehicle while driving with the windows rolled down. Additionally, the automatic emergency braking activated without driver input. The vehicle was taken to rancho grande motors located at 1404 auto park way, san luis obispo, ca 93405, where the contact was informed that the issue was common with similar vehicles. The automatic emergency braking failure was not duplicated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 500. The consumer stated the dvd would turn on it. The dealer stated it could be due to a missing remote that was not included with the vehicle. The parking brake would activate independently. The check engine light was illuminated. The steering and engine reduced power the warning light illuminated. The headrest dvd player do not play through the speakers. The wireless phone charger was often inoperable. The second gear does the not shift properly. The dash and radio periodically lose power. The windows make a loud obnoxious noise when rolled down.
I have experienced issues with the shifter of the vehicle twice now and it has resulted in replacing the shifter at least once. 6 months later and after an initial replacement the shifter has gone out again. The shifter refuses to move out of the park function. Prior to the shifter going out the car would say shift to park even though the car was already placed in park. I believe the issue to be an electrical problem. The middle seat belt in the second row of the vehicle has also stopped working.
My mother has become trapped two times due to the locks on the vehicle not working. The issue only happens when it rains. I took the vehicle to the dealership and they said they replaced some kind mechanism and that everything was good to go. It rained again yesterday and my mother was trapped in the vehicle again. This happens anytime you try to engage the locks, I.e. in park, putting it in park, putting it in drive, using onstar to lock or unlock, using the GMC app to lock or unlock, using either key fob to lock or unlock, trying to lock or unlock it manually.
A D V E R T I S E M E N T S
- Gahanna, OH, USA