The car needs an PCM upgrade because it-??s lit up a code in randomly situation. Causing the vehicle to lose the water temperature gage, power steering wheel assistance reduced and ac stop working, gmc is aware of the problem even issued a technical bulletin in 2018, but instead of inform the clients about the defective part, they want the client with this problem to pay to upgrade a defective PCM that came out from factory with problem. Note the power steering wheel assistance is part of the safety of the car. The problem always existed in the car, it toke me 2 years to find the problem.

- Fort Worth, TX, USA

On December 5th 2019, I arrived home from work to take my son to his dr. Apt. I pulled into my driveway around 10:30am. I left the car on so my son wouldn't have to go into a cold car, being he way sick. I ran into my house where my mother was watching both my sons. I said to my mom, let me use the restroom quickly before I get his coat on. I was no more than 2 mins. As I stepped out the bathroom, I hear my husband screaming from up stairs the car is on fire! he comes running down there stairs as fast as he can, almost injuring himself because he didn't see me yet and thought I was in the car! he then sees me and grabs the fire extinguisher. He runs outside to try and extinguish the fire..as I called the franklin square fire department and 911. But in under the 5 mins the car was engulfed in flames! we had to then evacuate the house because the garage is an attached garage and the car was in the driveway of the garage. My poor kids were frightened for their life as we rushed them out the house as their mommys car was up in flames..they were crying their eyes out in fear. The fire caught onto the tree on the front lawn as well as destroying the garage and driveway. I cried extensively thinking of the what ifs...what if I put my son and I directly into the car, without using the restroom that day. What if this had occurred when I was driving on the parkway with my whole family in the vehicle. This vehicle was a death trap that almost took my life and my family. We found that their had been a recall on the GMC Acadia for the 2017-2018 editions. I having a 2018, where was my notification of a recall" where was my letter..email..call from GM" I have numerous friends the recommend the GMC Acadia as a great family car. They are all now scared to death because of what happened to me. Non feel safe using their vehicle now.

- West Hempstead, NY, USA

My 2018 GMC Acadia slt-1 has been having acceleration issues like shuddering and or feels like a full loss of power, with no check engine light. I've taken it into the dealership twice for this problem. I've only taken it in this 2nd time because it got worse and scared me that it would die on the highway. It also has had to have the battery charged 3 times in a couple of weeks, yet the dealer says the battery checks good. At the least I believed since its under warranty they would change the battery in the case the computer is causing issues based on battery voltage. The alternator is working, but with only 29K miles none of this battery nor acceleration shudder and stumble like its going to die should be acceptable.

- Wichita, KS, USA