This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. could not put car into park or turn off. Caused battery to be dead as it would not turn off when put into park. 2. steering wheel locked and jerked repeatedly. Could not turn into parking spot. The steering wheel had a mind of its own and could not stop the jerk. It is dangerous and scary ! 3. at night, the headlights do not light the road. It is as though there are no lights at all. It is dangerous to not see the road at night because headlights do not give appropriate lighting.
Head lights are very dim making driving the vehicle at night very unsafe. Took vehicle to GMC dealer, tech said that head lights are within GMC specs. Too insane to drive this vehicle at night an accident or even death can occur.
With my vehicle stationary and shifter in the park position, I turn my car off and the vehicle turns off but the instrument cluster says "action required - shift to park". this message also does not allow the day time running lights to turn off and if the lights don't turn off the battery drains if parked for long stretches. I have to turn the car on/off several times before it engages and the message disappears.
Exterior headlights are ineffective and unsafe while driving at night. Poor lighting on my vehicle has caused near accidents on the freeway with deer and stalled vehicles on the on the road.
From purchase to date, the headlights are terrible in good weather. In bad weather its very hard to drive safely in this vehicle. Visibility is severely limited for the driver at night.
- Malvern, PA, USA
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The headlights on the vehicle are totally inadequate for night driving the dealership told me that it's a common complaint but General Motors has no fix for it. It is dangerous and someone could get seriously injured or worse.
The contact owns a 2017 GMC Acadia. While driving unknown speeds, the headlights failed to produce adequate light. The vehicle was taken to king Buick GMC (16200 frederick rd, gaithersburg, md 20877), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 8,600.
Headlights are dim to the point of being dangerous. Dealer confirms that all 2017 Acadia are like this. This is by no means the first complaint about this issue. An accident waiting to happen.
As much as I love the vehicle as a whole, it unfortunately has the worst headlights I have experienced in any vehicle that I have ever driven. As someone who has perfect vision, I often find myself squinting to see the road ahead of me and various signs. It has gotten to the point where I have resorted to driving with my high beams on, just so I can see where I'm going in city streets, highway driving, and making turns. I've never had this issue with any other vehicle that I have driven and the unfortunate thing is that my father has nearly the same identical vehicle as me and is equally dissatisfied with the headlights. I would consider these as dangerous as anything to driver, pedestrian, and property related safety. I would strongly urge that if GM does not step up and correct this dangerous obstacle to my life, then I would strongly urge an investigation and an immediate recall of this vehicle by this organization.
The headlight high beam light pattern is a very dim and narrow focused beam and does not allow enough side to side illumination. The left and right side lighting is virtually non-existent on wet roads when the high beams are on. The high beams also converge to a small narrow spot on the roadway. The lack of effective left and right side road lighting is a safety issue as it is extremely difficult to see people or objects.on the side of the road. Also, the low beams lack sufficient.brightness although the left and right side light pattern is sufficient. Although my complaint was escalated to a GMC senior advisor, no action was taken by GMC. The advisor stated, "works as designed". no alternative bulb or after market lighting was recommended by GMC as I was told this would void the warranty. The safety concerns my family and I feel about the vehicles headlights were dismissed by the company.
I almost hit a pedestrian walking across the street in front of my car at night as I did not see him due to, the headlights being totally inadequate to see in front of the car and the lights have a blind spot when illuminated as the do not shine high enough. There is like a shelf effect that won't illuminate above four feet of the road in front of you. Also the light does not illuminate the road enough especially in wet conditions. It is like having no, light at all.
The contact owns a 2017 GMC Acadia. The contact stated that the headlights failed to illuminate up to standards. The local dealer (todd wenzel Buick GMC of grand rapids, 2727 28th St SE, grand rapids, mi, 49512) was made aware of the failure, but no assistance was offered. The manufacturer stated that there was no failure and did not assist. The failure mileage was approximately 1,200.
My 2017 GMC Acadia has such poor headlight illumination that I cannot see adequately to drive at night. I can barely see to get up-and-down the hill to our driveway. Even on bright illumination, the headlights are inadequate. There should be a recall on the headlights. Otherwise, there will be accidents. People will get hurt or killed and there will be lawsuits.
Headlights are very dim while driving at night. Especially when roads are wet. When the roads are dry there still isn't that much of a difference. Driving at night with these headlights are very dangerous and could cause myself harm if not corrected.
Night driving, has become dangerous. Headlights are either a poor technology or are not aimed properly. I am making this complaint in hopes that the many others will come forward to let GM know how serious this is. I know that I am not the only complaint. I am an experienced driver of many different vehicles. This is bad!
The radio is dangerously bright when driving at night. The brightness is affected by the backup camera; once the backup camera is activated the radio brightness is increased and will not dim until you shut the car off. There is no easy way to shut the display off without navigating through the touchscreen menus, and if you adjust anything with the radio or HVAC the display comes back on at full brightness. Vehicle has been to the dealer multiple times, with GM engineer visiting to see the issue. There are some Acadias with the same radio that isn't affected by this problem. Was told by the engineer that there is nothing that can be done and I have to just get used to the extra brightness. This "extra brightness" is too dangerous for me to drive at night, as it impairs my vision. I am now stuck with a $32000 vehicle that I cannot safely drive at night.
Slt-2 with halogen projector beam headlights. Very very poor high & low beam performance. The 6yr old equinox I traded in did a better job of lighting the road in front of you. Had the dealer checked them out and said they were ok. I had them adjust the low beam down to provide better road visibility but forward illumination distance is less. The sales & service department said there is nothing they can do but I could look into after market headlights. Contacted GM customer service (case # 8-2826579557), their design team reviewed my concern and they have no planned changes to improve their headlights. If these lights pass any federal lighting requirements, the testing must have been done in a lab and not out in the real world. GM did a lot of things right on this new designed Acadia but the headlights is not one of them. Next step is to look for after market lights.
I have new GMC Acadia slt 2017 and head lights at not very bright at night at all, rainy night they are very dull, I was back to dealer 2 times and called GMC directly 2 times to complain and they told me is they meet spects, , they sid thed would need recall to make corrections, not very happy about lights, , car is good.
A D V E R T I S E M E N T S
- Washington Township, MI, USA