This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to a local dealer and complained about a vibration/rumble while driving. It happened mostly around 1200-1700 RPM. The service manager heard of the problem. There was a manufacturers bulletin outlining the problem and suggesting a fuel management software upgrade. This was done. The bulletin also applied to Cadillac XT5, which is on a shared platform with my 2107 GMC Acadia denali AWD. There are now several new RPM ranges when the vibration/rumble occurs in addition to the old 1200-1700. Not only has the old problem re-appeared but there are certain conditions about 1500 RPM when I am starting out from a stop for about 50 feet where the problem seems to almost stall out and then with a big clank (like down shifting or transmission is slipping and then suddenly engages) and takes off. I cannot help but think there is going to be a mechanical breakdown of something due to the sudden engagement and clank or even stalling out in traffic, if this problem is not fixed. I contacted the dealer once again but have not heard back yet.
2017 GMC Acadia denali AWD. While accelerating on to a highway, after moving forward partially into a lane, my vehicle locked up and would not move forward. When pressing the gas pedal, a loud griding noise would occur. Weeks later, problem undiagnosed and vehicle still at GMC for repair.
2 instances within a 2 week period. On 12/13/2017 vehicle is being driven and engine power is lost and car turns off we had to pull over side of the road when trying to restart the car it sputters and wont start.. 2nd instance on 12/24/2017 car was once car was put in gear it stalled would not restart or even turn over. Dealer replaced battery and fuel pump regulator module the 1st time. 2nd time dealer does not know what the problem is.
Truck constantly fails to start. Keyfob not recognized. Computer system crashes, rear air vents fall out. Faulty gas tank and gas line. Cannot fill up gas tank past 1/2 a tank. Been happening since inception and is constantly in and out of service for the same issues over the past year. Not being able to start the truck is a safety hazard to me and my family. There needs to be an alternate way to start the truck should the computer system crash.
A D V E R T I S E M E N T S
- Holland, PA, USA