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7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 50 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- not sure (3 reports)
drivetrain problem
Helpful websites
- No one has added a helpful site for this 2017 Acadia problem yet. Be the first!
A D V E R T I S E M E N T S
I picked up my 2017 GMC Acadia on February 28, 2017. This vehicle was a dealer trade because our local dealer didn't have one with the equipment I wanted and in the color I wanted. I test drove an Acadia Denali that the dealer had and was pleased. My salesperson drove to a neighboring state to drive back the Acadia I now have. I live about 20 miles from the dealership. The night I drove it home involved city stop and go driving then about a 12 mile stretch of 4 lane highway before arriving in the small town I live in. Just before I got on the highway I felt a slight vibration in the steering wheel and assumed it was rough road. Once on the highway I felt the vibration again and it felt like I ran over the rumble strips that are on the side of the road and along the center stripe. The vibration faded away. I approached a slow moving car and had to slow down before changing lanes to pass. As I passed the car and got up to 60/61 mph I felt the vibration again. Once again it slowly faded away. This happened 3 more times in that short stretch of highway. This is an AWD equipped Acadia and I was driving it in 2 wheel drive. Now I'm concerned. I told my husband about it when I got home and he said he would drive it the next day to check it out. A couple of days went by and he finally drove it the following Friday and he felt the same thing. He agreed that something isn't right and that we should take it back to the dealer. That day I started googling the situation and have come across many other 2017 Acadia owners with the same problem. The disturbing part is that no one can diagnose the problem, and from what I'm seeing, GM claims it's normal. This is NOT normal! I still have not registered my Acadia because I am finishing out a lease on a Buick Lacrosse that's been a dream car. The Acadia is sitting in my garage, and frankly, I'm hesitant to drive it or register it. It really makes me sick to look at that beautiful vehicle and not know whether the problem can be fixed or not. I called our dealer on Friday and made an appointment to have them take a look at the truck next week. I'm trying to stay calm and give the dealer a chance to diagnose and fix the problem. I thought I did my homework before leasing the Acadia, but I obviously didn't do enough research.
Update from Mar 16, 2017: March 16, 2017. The Acadia has been at my dealer since March 7. They have replaced the rear transmission mount and the vibration is still there. They plan to replace the front transmission mount and I fully expect the vibration will still be there.
Update from Mar 27, 2017: March 27, 2017. Upgrading the front and rear transmission mounts has not eliminated the vibration in my Acadia. My dealer has given all info to GM Technical and they said they are going to send a field engineer to inspect and drive my truck. I am hoping that the field engineer can figure this out.
Update from Jun 2, 2017: My issue has finally been resolved! I received an email from another Acadia owner with the same problem giving me the number of a service bulletin that fixed the vibration. The service bulletin is 17-na-168. It recallibrates the ECM (computer) I took my truck to my dealer yesterday and an hour later the vibration is gone! So very happy to report this, and I hope this helps others with the vibration issue.
- Anne S., Mohawk, NY, US