Where do I start?! Bought this New 2017 GMC Acadia Denali AWD on 03/08/2017. On 03/10/2017 I pulled my New Acadia out of my garage, so I could pull one of my motorcycles out. I then noticed on the garage floor, red fluid on the garage floor. This fluid, was right underneath where the New Acadia was parked. Under the driver side to be precise. Bare in mind this vehicle only has 77 miles on it!!! I could not believe this, I literally just bought this freaking thing! By this time, the service department was closed at Reliable GMC in Roseville, CA.
At this point, I had no choice but to wait till first thing Monday morning to take the vehicle in. Here we are two days later, found out my Transfer Case has a bad seal from the factory. Of course, the vehicle is so new they don't have the new seal locally. I still do not have my New Acadia back! This has to be the worst business transaction in my entire life! I regret buying this vehicle, I will do everything in my power to not recommend the 2017 GMC Acadia Denali AWD to anyone! I requested to the GM of Reliable GMC, to cancel the transaction of the purchase. My last option at this point, he stated that the vehicle is repairable and cannot cancel the sale.
I am now stuck with a brand new vehicle with 77 miles, which has had major mechanical work done to it! Worst car buying experience of my life as well, I truly hope this compliant hits the desk of the major General Motors person in charge of consumer complaints. I am very upset, as I do feel this issue was per-exsisiting before purchase of vehicle. I would greatly appreciate great attention into this matter.
A D V E R T I S E M E N T S
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Where do I start?! Bought this New 2017 GMC Acadia Denali AWD on 03/08/2017. On 03/10/2017 I pulled my New Acadia out of my garage, so I could pull one of my motorcycles out. I then noticed on the garage floor, red fluid on the garage floor. This fluid, was right underneath where the New Acadia was parked. Under the driver side to be precise. Bare in mind this vehicle only has 77 miles on it!!! I could not believe this, I literally just bought this freaking thing! By this time, the service department was closed at Reliable GMC in Roseville, CA.
At this point, I had no choice but to wait till first thing Monday morning to take the vehicle in. Here we are two days later, found out my Transfer Case has a bad seal from the factory. Of course, the vehicle is so new they don't have the new seal locally. I still do not have my New Acadia back! This has to be the worst business transaction in my entire life! I regret buying this vehicle, I will do everything in my power to not recommend the 2017 GMC Acadia Denali AWD to anyone! I requested to the GM of Reliable GMC, to cancel the transaction of the purchase. My last option at this point, he stated that the vehicle is repairable and cannot cancel the sale.
I am now stuck with a brand new vehicle with 77 miles, which has had major mechanical work done to it! Worst car buying experience of my life as well, I truly hope this compliant hits the desk of the major General Motors person in charge of consumer complaints. I am very upset, as I do feel this issue was per-exsisiting before purchase of vehicle. I would greatly appreciate great attention into this matter.
Thank You
- Thomas M., Lincoln, US