Embarassing for GMC. I'm 6' 3" 250 lbs, can hit a golf ball 300 yards and I reported the horn is hard to make work. Lady in Service Department said she was able to work it. First dealer had mechanic take of the cover and clip a fat zip tie. It worked okay on right side but left side was ultra hard. Second dealer following week had a service guy try it but before pressing it he was boasting, oh they're a little dicey but after trying several times he admitted you'd wreck the vehicle trying to press it hard enough. We tried a new Acadia nearby and that horn was perfect, ultra sensitive. Anyways his guy rerouted some wires under the cover and its about 75% now. The right side is perfect, left side takes medium effort. I can live with it.
The horn has not worked since we bought the car in late February. When we tried to blow the horn for the first we could not get it work. My wife told me that the horn would not work and I didn't believe her. I went to try it and found unless you press extremely hard in the center ti will not blow. She can't get to blow at all.
Took it to the dealer to have them look at it and said that it needed a new sensor. That was over three weeks ago and the part it on back order.
I believe that this is a very serious safety problem. Already had several close encounters where a horn is a must.
The horn does not work properly. It will not work if you press it in the middle, and will not work on the sides unless you press it VERY HARD and several times. It takes an enormous amount of pressure before it will work. This is not safe and we already had several encounters where we almost got into an accident because we could not sound the horn to warn another driver they were going to run into us in the parking lot and on the road. GM needs to do a recall because this is a very serious safety issue.
The horn on our new 2017 Acadia did not work. Six people have tried to push to make horn go and none could do it.
Took to dealer and was told it was a poor design. If you take too hands and push on the horn it does make a noise.......they said there was nothing they could do. I contacted GMC---they said they can not do anything about a poor design feature. We were very upset as it is a safety issue and apparently people have to die before it becomes an issue. Two other vehicles of the same type were told they had the same problem.
We do not want this to be like the air bag problem......only have deaths have been recorded. We do not feel safe driving a car that does not have a normal functioning horn. You should not have to take you hands off the wheel to attempt to blow the horn in a rush!!!! This is a serious issue that needs to be reviewed. To say it is simply a poor design does not protect my family.
Dealer cannot find problem. Said it works like other Acadia. Have to press on the top r or l and bottom r or l. Won't work in middle. Most of the time it does not work on bottom r or l or top l. Have to press REAL hard maybe 3 or 4 times. I hope I do not have to make a quick decision to use my horn do not know if it will work.
Said they had to wait to see if there is a recall.
A D V E R T I S E M E N T S
Embarassing for GMC. I'm 6' 3" 250 lbs, can hit a golf ball 300 yards and I reported the horn is hard to make work. Lady in Service Department said she was able to work it. First dealer had mechanic take of the cover and clip a fat zip tie. It worked okay on right side but left side was ultra hard. Second dealer following week had a service guy try it but before pressing it he was boasting, oh they're a little dicey but after trying several times he admitted you'd wreck the vehicle trying to press it hard enough. We tried a new Acadia nearby and that horn was perfect, ultra sensitive. Anyways his guy rerouted some wires under the cover and its about 75% now. The right side is perfect, left side takes medium effort. I can live with it.
- William M., Pittsburgh, PA, US