This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Filing a complaint with NHTSA that GM does not have a date when the front driver airbag can be replaced per recall Number [XXX]. This is a very dangerous airbag currently in my 2015 GM Arcadia [XXX]. The vehicle is not safe to drive and per phone call with GM customer service today 8/3/2023 there is no date when parts/replacement airbag will be available to order to replace the current airbag and eliminate the daily dangerous situation every time I drive this vehicle. This is UNACCEPTABLE since problems with these Takata airbags have been existing since 1999!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The PASSENGER side air bag system on my 2015 GMC Acadia is issuing a warning light as of yesterday. The current recall is for the DRIVER seat airbag which I was told by the dealership there is no fix for as this time. I am concerned that the same potential for harm or death is present if the passenger side airbag malfunctions and would like to report the condition and request that a formal recall be created. I am also requesting information regarding when a fix will be available for the current recall.
- Monroe, NY, USA
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My vehicle was recalled for exploding airbag inflators but the manufacturer has no remedy. They suggested i get a loaner car as it isn-??t safe to drive. I asked if they would supply a loaner car until they have a remedy and they refused stating that it would be my responsibility to pay for the loaner but again suggested my car is unsafe to drive. I cannot afford to rent a vehicle everyday for an unknown period of time while I wait for my vehicle to be fixed. Please help
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Received the notification of the airbag recall in the mail. Contacted the dealership where the car was purchased to inquire about the availability of repair parts. Was told by the service representative that there are no parts available at this time for repair. Also asked when the part would become available no timeframe is known. Requested a loaner be provided was told there were no available loaners available. Then called the # provided by GM if the dealership was unable to assist, was told by that rep that the repair parts would be available soon. Asked how long soon would take they were unable to quantify the time period.
The contact owns a 2015 GMC Acadia. The contact stated that the parking brake, TPMS, and the stabili-trak warning lights were illuminated. The vehicle was taken to an undisclosed dealer where it was diagnosed that the brake sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the engine misfired. The air bag warning light then illuminated. The contact later received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 GMC Acadia. The contact stated that the warning light for the service air bag was illuminated. The contact stated she received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Airbags - I received a service notification that the airbags needed to be serviced. I was told by the dealership there weren-??t any outstanding recalls on this vehicle. When I researched myself, I saw that in fact, there is an outstanding recall for the airbags. The dealership is trying to charge me for the repairs on an outstanding recall on this car. If I had not researched on my own, I would be out of pocket hundreds of dollars. I transport myself and children I. This vehicle that I thought was safe. This is concerning. Struts - According to the car fax provided at the time of sale, the struts were replaced at the dealership 3 months before purchasing the car. 2 months later the struts have failed and the dealership will not cover the cost of the repair. There was only a 1,000 mile difference from when the struts were repaired until the time I purchased the car.
RECALLED. GMC NOT OFFERING ANY SOLUTIONS. I have two jobs, and two children. Got a notice saying recall "An Infaltor rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." I noticed there have been TWO recalls on this. The first one was in 2022, and I was never informed. I need a solution. A refund for the loan amount or something. I can not put my children in the car, and I have no transportation and no solution.
The airbag recall was a month ago and according to two different GMC dealerships, GM has not yet provided the replacement for our vehicle and no ETA. Why issue a very important recall and not have the part on hand to repair a dangerous issue?
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Woodstock, IL, USA