This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my 2014 GMC Acadia into the dealership I purchased it at because my airbag light was on. This was before the recall. I was told at that time that nothing was wrong and and I probably hit a bump and juggled something loose. I paid $190 for that. Now my vehicle is in the shop and I can no longer operate it or sell it because it is deemed unsafe due to this recall. I contacted GMC and there is no remedy for this. It has been 8 months. This is not timely. They would not offer a replacement, refund or a loaner vehicle. I recorded this call and received a case number. I believe this is against federal law. I then contracted the dealership I purchased the vehicle through and they will not provide a rental or repair or replace my vehicle either. N fact, they were trying to get me to do $4,000 in repairs. This may fall under the lemon law and I contacted an attorney. Some people have been without vehicles 8 months now since this recall occurred. This is absurd. I had one vehicle that now I cannot use. I need to be made whole.I have 5 children. Who is responsible? I will not stop until I get compensated. There are a total of 6 recalls out on my car. Only one has been closed. The seatbelt. The other recalls could cause major damage to expensive components like the engine and transmission. The EUC was under recall and was never fixed in my vehicle also. I found this out through a search on kbb.com. This may have in turn caused more out of pocket expenses
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the front passenger-??s side strut was defective and needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 138,379. VIN tool confirms parts not available.
My service traction control and service stablilitrek comes on while I'm driving which is very because the car jerks when trying to drive at a certain speed. And when I go around a curve the stablilitrek active come on and the car makes a humming noise.
We have had the car since January and I guess today was the first day I have driven the car with the back windows down. I took my dog with me so I rolled down the back windows when I did this the whole car started shaking and you could see in the rearview mirror that the back doors shook hard. The shaking made a load racket that hurt me ears. It happened with either back window down but was worst with the driver side. It was real bad with both windows down. I did not get the shaken with the front windows down and the back windows up. It only accured when the back windows were down. It happened at 65 miles an hour and at 40 miles an hour. It has to be a design flaw because it was bad. I first thought it was a bad tire but it went away with windows up and only came back when back windows were down. After making sure the tires were ok, I played with the windows to see when the vibration started and got worst. The vibration would start when either back window would get a fourth of the way down and would get worst as the windows would go down. The faster I went the worst it got. No vibration ever happened when just the front windows were down and no vibration when all windows were up. The car would vibrate enough that it scared me and I think someone needs to look into it and test drive our car thank you
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA