This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 GMC Acadia. While driving 75 mph, the engine power reduced, service stabilitrak, and traction control off warning indicators illuminated. As a result, the vehicle stalled and completely shut off. The contact mentioned that the failure occurred three times. The contact also mentioned that the headlights had to be replaced eight times within one year. The vehicle was taken to an independent mechanic who diagnosed that the vehicle had an electrical failure. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 77,000.
The contact owns a 2014 GMC Acadia. While driving various speeds, the vehicle stalled without warning. Once the vehicle was restarted, it returned to normal operation. The vehicle was taken to art moran Buick GMC (29300 telegraph rd, southfield, mi 48034, (800) 224-2570) to be diagnosed, but the cause of the failure could not be determined. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call NHTSA. The failure mileage was 125,000.
"takata recall" on Tuesday June 19 I had pulled into my driveway just before my garage with my two small children. I put the car in park and got out to unload and prepare to transfer my one kid and then the other. It was 100 degree weather so had to keep the car running. After a minute or so being in park, my car began to drive forward with no one behind the wheel. My car drove off my retaining wall and landed vertically with my children suspended in their car seats. Emergency officials responded. I have video and will hold off fixing the damage of vehicle so that the feds can investigate. GMC also would like to take a look at it. Please let me know where to submit my security footage.
- Leesburg, VA, USA
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While in motion, the vehicle feels as if it miss-shifts. It does not matter whether it is on a highway or city streets, from time to time, it will feel like the SUV pulls back or "skips a beat."
Motor cranks for an extended period of time when starting and engine runs rough for a few seconds after starting. Also vehicle has an odd smell when this happens.
The contact owns a 2014 GMC Acadia. While driving various speeds and depressing the brake pedal, the vehicle stalled without warning. The failure recurred on numerous occasions. The contact also mentioned that the check engine warning indicator illuminated while driving. The vehicle was taken to the dealer, but the failures were unable to be duplicated. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 14V614000 (electrical system). The failure mileage was approximately 35,000. Updated 04/05/17 contact stated that the problem have been solved and case could closed.
My wife was driving the car around 40mph on surface streets.. the vehicle's traction control, electronic stability control, and check engine warning lights illuminated. The car restarted but would only go about 20mph and the dealer said it would be safe to drive it to the dealership. The dealership diagnosed the problem as a high pressure fuel pump at 60K miles. The cost was $945 and it seem to be fixed but too expensive for a car with only 60K miles.
The contact owns a 2014 GMC Acadia. While driving 40 mph, the vehicle stalled without warning. It was diagnosed that the compressor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 50,000.
The contact owns a 2014 GMC Acadia. While driving 40 mph, the vehicle began to vibrate and the traction control, electronic stability control, and check engine warning lights illuminated. The contact mentioned that the vehicle failed to accelerate when the accelerator pedal was depressed. The contact also stated that the vehicle had to be restarted in order for the failure to stop. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000.
I was driving at roughly fifty mph when engine shutoff and put vehicle into neutral to pullover avoiding rear end crash by semi truck I attempted to start vehicle but vehicle engine locked without any warning I called dealer and towed into service and it was something internal in engine and told to wait for more info.
I was traveling on the highway at about 70 mph in the left lane and the engine began to sputter like it was going to stall. It dropped my speed to 60 without warning. I had a vehicle behind me going the same speed and had to quickly move to the right to avoid getting hit. The check engine light came on and the traction control / stabilitrac turned off. Brought it to the dealer and they told me I was using the wrong gas. They cleaned carbon out of the intake valves. I have put gas in it twice since then, at shell, which is what they told me to use. It happened again today 12/9 when I was going around a corner in the rain. This time it said service stabilitrak and service traction control with the check engine light flashing and the engine sputtering. I had been going through a puddle at the time so I almost lost control of the vehicle. Called the dealer and they told me they had no record of me bringing it in on the 21st. I am bringing it back to them on the 15th because that is the first time they will have a loaner available for me. I am now afraid to drive my car because of the danger of sliding and losing control. I have no warning of when this is going to happen and I have not been able to pin point it happening at any certain mileage or such. Very scary when it happens.
During evening rush hour, the car stalled out completely while going approximately 75 mph on a mild incline on the highway. Gas gauge said approximately a quarter tank of gas. All power steering was lost, but I was able to drive the car to the shoulder of the freeway. A service truck put approximately 5 gallons of gas into the tank, but the car would not start and I had to be towed to dealership. Head of GM dealer service said nothing wrong with car and they could not replicate problem, and that the thing with this car is that you can't drive it on an incline with less of a quarter tank of gas or it might stall. Sales rep at dealer shared similar story of 2014 Acadia stalling on him but as he told us, he was fortunate he was only going 25 mph.
On 08/17/14 at approximately 15:30, I was backing up in my driveway from a major roadway and my vehicle suddenly lost all power, steering and brakes. I looked at the driver information center and it said something like "power loss" and "battery". I was in too big of a hurry to put it in park and restart the vehicle and get out of the road to concentrate on what it was saying. I signed a lease for this vehicle on July 3, 2014 and actually was told after I signed all the papers that my vehicle was one that was involved in the ignition recall and to please drop it off at this dealer on Monday, July 7, 2014 so they could replace the ignition. On Monday, July 7, 2014, the dealer picked my vehicle up from my workplace, I'm just down the road. I picked my vehicle up on my way home. From that time forward, I noticed occasionally I was unable to turn the key in the ignition. Like sometimes when your steering wheel is just wrong. After a few attempts, I was able to start the vehicle. This happened maybe 5-6 times. On 08/18/14, I tried to contact my salesman and he is on vacation until next Monday. I have not called the dealer back yet to report this, I am at work. My motivation for reporting this is that the ignition was replaced because of the recall. Now, I don't know that is the reason for the power failure on Saturday, but I am suspicious of that replacement ignition. It's a brand new vehicle!
Since the day I drove my Acadia off the lot there has been a "click" that occurs which sounds like it is coming from the engine that can be felt under the gas pedal when the vehicle is about to shift into 2nd gear, but only immediately after starting the vehicle and never again when switching between 1st and 2nd gear until it has been turned off and restarted. The noise it makes sounds like a marble rolling on a wooden floor for about 1-2 seconds and then click and then the gear shifts. The dealer said they didn't hear anything but I do as well as other passengers do every day. Additionally, when turning the vehicle at a slow rate of speed and then accelerating, the engine slams into gear when between 10-15 mph but only after a turn and an attempt at acceleration. Also, my Acadia is not a vehicle under the "faulty gas gauge" recall however once my vehicle is below 1/4 tank the needle on the gas gauge will jump from 1/8 tank to 1/16, back up to 1/8 of a tank all while driving on flat roadways. Concurrently, the range for the fuel on the digital screen goes from 95 to 58 to 72 all while driving with cruise control on at a consistent speed. Lastly, the vehicle has the denali grill which leaves minimal airflow from the engine compartment. Up to three hours after turning the vehicle off (in a cool garage) you can still feel the heat coming from the engine compartment if you place your hand in front of the grill. Could this be a possible fire hazard? all of these issues began when I purchased the vehicle with 60 miles on it and continue now at 15,500 miles. I drive frequently and can tell you that I do not feel safe in my vehicle but am unsure what to do as the dealer has told me there is nothing wrong with it. The only recall for my vehicle is the seatbelt issue but I think there are serious engine problems with this vehicle that need to be addressed by GM.
While I was driving my car in traffic, the green car indicator light came on and slowed down my speed to a complete stop. I pulled over and allowed cars to go around me as I tried to restart the vehicle, 3 times, and it would not start. I called onstar to see if they could do a car check and told me nothing was wrong. After an hour of being stuck on the side of the road with a car that would not start, onstar got me a tow truck and towed me to the dealer ship. The dealer ship at first could not figure out what was wrong with the car and tried to see if it was the indicator light, after 3 days the called me and informed me that the battery had a bad cell which had caused the cars system to shut down immediately while I was driving. They gave me a new battery and that cleared up that problem. I am very concerned with this happening to someone on a highway, imagine if someone could not control there car and speed while doing 70 mph in the fast lane, this could easily cause a car crash!!! I was fortunate to be in a neighborhood only going 25 mph but it still could have caused a accident since there was cars behind me. It was a scary situation as I realized I had no control of my car, please make people aware of this because I have heard of GM have more bad batteries!
A D V E R T I S E M E N T S
- Weatherford, TX, USA