This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 GMC Acadia. The contact stated that the liftgate failed to remain open without warning. The vehicle was taken to the dealer where it was diagnosed that the liftgate actuator motor control software needed to be updated. The contact's child suffered a minor head injury that required medical attention. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 15V415000 (structure); however, the VIN was not included. The failure mileage was approximately 40,147.
- Modesto, CA, USA
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- Modesto, CA, USA