10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
40,002 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 GMC Acadia fuel system problems

fuel system problem

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2013 GMC Acadia Owner Comments

problem #4

May 152020

Acadia

  • miles

A D V E R T I S E M E N T S

When driving in traffic and slowing down or coming to a stop. The vehicle goes completely dead. I will have to restart at each stop. When it does start, it is not a smooth take off, it is extremely rough, almost like a manual transmission in the wrong gear. This should not be happening. And it is getting worst every day. I have to Transport my family in this vehicle and it is very unsafe for us. I still have a year to pay for it and I am hearing more and more customers with the same complaint. The dealer doesn't want to touch it, because they are unsure what is wrong, or if they can repair it. Frankly, this should not be an issue with this many cars. There have been several near-misses with accidents because of the car stalling in traffic.

- Ruleville, MS, USA

problem #3

Feb 182021

Acadia

  • miles
Won't take fuel just jumps at one point then every time I fill up with fuel it will just set and grind I have to keep pumping the gas for it to finally start then it starts jumping for awhile between fill ups and I'm afraid it will die when I go to pull on the road it's that bad.

- Wellington, KY, USA

problem #2

Jul 172020

Acadia

  • 115,500 miles
My 2013 GMC arcardia slt model burst into flames on its own on the morning of Friday, July 17th. I came home around 9:45pm and parked my SUV in the backyard. The next thing I know is that the fire department was at my door waking me up to the SUV ablaze. The only work that was done to my vehicle was to have my oil change that Thursday morning. At which time the tech said he saw smoke and smelled gas. He didn't indicate that it was a problem and zi should get it checked. I took SUV and ran my errands and returned home. The SUV was parked from 9:45pm until said fire.

- Pensacola, FL, USA

problem #1

May 242018

Acadia

  • 44,507 miles
I purchased a 2013 GMC Acadia from car max on February 16th of this year. After 3 weeks the battery was completely dead, but car max reimbursed the cost to replace. Fast forward to May 24th...as I try to leave from work the vehicle would not start. The dash displayed several messages: Reduced engine power, stabilitrak off, and battery saver active. The vehicle was towed to tire kingdom and the diagnosis was a bad fuel pump/fuel pump module. The part was replaced and computer reset. All was well for 3 days and the same problem occurred including a dead battery! I drove the vehicle approximately three more days before the same issue happened again. This time, I had it towed to the GMC dealership. They had my vehicle from June 5th- June 12th and even though they received 6 error codes, they stated it was the battery (the same one replaced in February and was recharged a week prior). I was sure that wasn't the only problem, but they were confident it was. I had to pay $508 out of pocket for battery/ diagnostic because my warranty only covers the diagnostic with repairs. All seemed well for 3 days. This time after starting the vehicle and reaching my destination the truck would not shut off! I immediately called GMC (cel illuminated) and after 10 minutes the engine shut off. I took it to them the next day and they started it had a bad fues block. They repaired it, but 8 days later the vehicle wouldn't start again! on July 2nd it was taken to a shop for the 6th time! this time they are saying it is the ECM. I purchased this vehicle because my husband's 2003 GMC Yukon has 286,000 miles and little things are starting to go. Ironically it has been more reliable than this 2013!! I have only had this vehicle for 4 months and have already paid out over $1000 in repairs/deductables. What a nightmare!

- Lake Wales, FL, USA

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