TSB Document:

Affected Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

Summary
This Preliminary Information communication provides information to the technician about vehicles that have a clunk or pop type noise coming from the power lift-gate assembly when the lift-gate reaches the full open position. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

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Date Published
FEB 20, 2014
NHTSA TSB #
10111952
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