This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 GMC Acadia. The contact stated that there was a warning indicator for the engine that randomly flashed. The vehicle was taken to two different independent mechanics and it was diagnosed that the timing chain failed. The vehicle had not been diagnosed by a dealer. The contact indicated that the independent mechanics repaired the vehicle. The manufacturer was contacted. The VIN was not available. The approximate failure mileage was 75,185.
Noticed a slight squeak when steering so took car in for service and dealer performed nearly $5400 of work on my car. Here is what they wrote on the bill: C/S vehicle making a squeaking noise when turning the steering wheel at lower speeds found to be leaking to a drop on to other components. Replaced steering rack and cleaned fluids. Then they also did this service: C/S to fix oil pna leak found in mpvi as well as front cover to engine found to breaking. Two separate oil seeps found during mpvi. Due to failed seals replaced said parts and resealed. Cleaned parts and test drove and due to these "fixes" performed they also did alignment: C/S to perform 4 wheel alignment for steering rack performed alignment to me the oil leaks seems to be result of power steering leaks due to erosion of the gaskets and was wondering if this has been reported as an issue as $5400 for repairs seems extremely high. Was there recalls on the power steering issue? thanks, [xxx] [xxx] [xxx] [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
My wife and three daughters, ages 11, 9, and 6, were involved in a major crash. An elderly male traveled thru a steady red traffic signal and struck the passenger side of my wife's vehicle as she was crossing the intersection with a green traffic signal. After impact, they were pushed head on into a traffic standard (which was taken out completely) and then into a telephone pole, also head on. Not one airbag deployed. The vehicle is supposedly equipped with front and side airbags. In March of 2014 there was a recall concerning the airbags not deploying in these vehicles (# 14V118000). I have owned this vehicle since new and did return it to the dealership in may of 2014 for the recall shortly after receiving notification. I was advised that it was taken care of.
Timing gear cover on front of engine leaks oil. It happens after every use and appears to be a widespread issue with the 3.6L V6 engines on the GMC Acadia, chevery traverse and Buick enclave. The seal on the front engine fails and lets the oil out of the engine. If not caught, oil pours into the engine posing a fire and control hazard.
- Lenexa, KS, USA
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While driving on the freeway noticed the engine light start to blink for the third time. Also notice the traction control come on by itself at the same time. While pushing on the gas pedal the cars RPM went up but the speed was decreased. I pulled the car to the shoulder of the road and turned off the traction control manually. I set for about 10 minutes until the light went away. I took the car to the dealer so that they could read the code history. The result was that the car misfired on cylinder 1, 3 & 4. the tech told me that they couldn't figure out what the exact cause was unless the light was on while at the shop. But if it was to happen again to take it back in for further review of the issue.
The contact owns a 2012 GMC Acadia. The contact stated the engine failed and engine fluid leaked on the ground while the vehicle was parked. The vehicle was taken to the dealer for inspection and they stated the engine block was leaking internally. The dealer replaced the engine tube, pipes, the front catalytic converter, and the power steering system was cleaned; however the failure was not corrected. The steering wheel also began vibrating and shaking. The warning lights illuminated on the instrumental panel. The manufacturer was not made aware of the failure. The failure mileage was 2,505. The current mileage was 7,454....updated 07-29-13 the consumer stated the brakes squeaked and the gas gauge would not register gas being in the vehicle. Updated 08/01/13
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- Saint Louis Park, MN, USA