This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney,
The car completely stopped while driving. Upon towing it to the shop, they stated the timing chain cause the engine to not work. This is a safety hazard due to anyone could of gotten hurt or this could have cause an accident due to I was not able to steer or do anything.
The contact owns a 2010 GMC Acadia. The contact stated that the vehicle failed to start without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was informed by an independent mechanic that the failure was due to the timing chain and rod bearings. The failure mileage was approximately 133,208.
The contact owns a 2010 GMC Acadia. The contact stated while driving 45 mph, the vehicle began to idle rapidly and smoke was exiting the hood. The contact stated there was no warning light illuminated. The contact was able to park on the side of the road for approximately an hour before driving to her residence. The contact never saw a fire while examining the vehicle. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the timing chain to be replaced along with an oil leak. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
- Lancaster, TX, USA
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In 2013 GMC sent a letter that the engine coolant may leak from the water pump shaft seal and results in water pump failure. They said do not take your vehicle in unless you think you have a leak. They also said if this condition occurs within 10 yrs of the date your vehicle was originally placed in service or 120,000 miles they will cover repairs. However, at the end it says all work has to be completed by October 31, 2014. By July 2019 before the 10 yrs and the 120,000 my vehicle failed on the highway. The coolant leaking on the transfer case/axel from the water pump caused it to fail and needed to be replaced. They did not honor reimbursement and made the terms of their warning confusing and difficult to participate in. While driving on the highway the vehicle began to shake and black smoke spilled out from the hood.
I purchased this vehicle on June 25,2020 and on August 19,2020 it broke down on the expressway while I was transferring from one hospital to another hospital with me I'll 3 year old.I replaced the battery and starter it still would not crank I sent it to Buick GMC in morrow and they told me that the motor was completely gone. I paid my car note up until February 5,2021 and I don't have a vehicle because it needs a new motor.
My check engine light was on so I took it to my mechanic because I need an inspection sticker. Found out today after I took it to a GMC dealer that I now need to replace my timing chain. I've only owned the car a year and a half. I bought an extended power train warranty but doubt its covered. This should be covered by the recall, it seems to be an issue for more than just me.
Car would not start after putting gas in it. We took it to the mechanic that replaced the timing chain and he said the engine went out of timing caused the engine to be out of time, combust, and destroy the engine.
Check engine light came on. Took it to check the codes and mechanic says that my timing chain in stretched. There is only 114, xxx miles on it. It's going to cost a lot to get it fixed.
The contact owns a 2010 GMC Acadia. While driving, the vehicle stalled without warning. The vehicle was towed to an independent mechanic who diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired and was not taken to a dealer. The manufacturer was made aware of the failure and provided case number:[xxx]. the failure mileage was approximately 168,000. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The vehicle started with a miss in the engine and took it to our local GMC dealership and they told us it would need a new engine because of the timing belt and being out of time, said it would be $5000. So we wanted a second opinion and had it towed to my mechanic which is a ase certified mechanic and he said the same thing but he said he could just replace the timing belt and get it going and he replaced it but its still out of time and it cost $3250. The GM dealership knew of the problem and said it was a common problem with them and that the 2009 model was covered under the engine recall but not 2010 or newer even though they know about it. Had to end up buying another vehicle and still have the other one parked in the shed and cant drive it.
I own a 2010 GMC Acadia. The code that was being thrown was P0008. I had to have the chains and actuators replaced in the engine. After paying for that the check engine light is back on again, so the vehicle is back at the shop again. There is a service bulletin out for 2007-2012 however, the extended warranty is only for 2007-2009. This is a known issue that GMC needs to take care of. Seems to me that the lemon law may apply as I am seeing more and more people having this same issue. Maybe we should contact an attorney to get GMC to take care of this issue.
Owned the car for about a year with a 5 year, $20,000 loan attached to it. The car randomly started smoking and all kinds of warning lights went off on the way back from the store (about a mile away). I immediately pulled over and walked home, went back after a couple hours to let it cool down and it wouldn't start. I had it towed to the repair shop and it was deemed my car with around 80,000 miles on it had a blown engine due to something with belt (same issue 2009 model was recalled for) and it was going to cost out of my own pocket $7500 to replace it with a used engine with no guarantee that the replacement engine won't have the exact same issue. In the 3 weeks it took us to decide on if it was even possibly to come up with that much money, engine prices had rose another $500 because they are in such hot demand. Ended up having to let the bank repo it, ruining my credit, no vehicle to take my newborn twins to their doctor appointments, or anyway to get to work. GMC needs to be held accountable for not promptly responding to this defect instead of turning a blind eye. I cannot wait for the day a class action suit is filed.
The contact owns a 2010 GMC Acadia. While driving at an unknown speed, the service engine soon warning indicator illuminated. The vehicle was taken to nye Buick GMC (located at 1421 genesee St, oneida, NY 13421, (315) 363-2200) where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000. Consumer stated timing chains were replaced.
I was driving the car on the highway and smoke started coming out of the engine. Later it was determined that the engined died - there was never ever warning lights or warning that there was trouble with the car. It is a 3.6L sidi vg engine. It was very unfortunate as we haven't even owned the car for a year before it was completely dead. The cost was way too high too fix so we ended up giving it to a salvage place and bought a 2009 GMC Acadia. Not even a year into that car and it also needs a new engine. Same engine, a 3.6L sidi V6 engine. Our auto place said they are having a hard time finding that engine because many people need that engine for the exact same problem. Can not be a coincidence. I have contacted GMC and they don't care.
My Acadia is throwing P0008 code. It began having power issues not being able to accelerate and pulling up the smallest hills. All of this started going 70mph down the interstate. Not a good spot or time to decelerate. Also started having a very rough idle. It is at a GMC dealer now and am being told timing chain will have to be replaced. Was told this is a known problem and should report it since it is the same problem on the 2009 and those were covered under warranty }:(
The contact owns a 2010 GMC Acadia. While driving 70 mph, the vehicle decelerated. The contact was able to safely maneuver the vehicle over to the shoulder without power steering or braking ability. Also, the check engine indicator illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 130,000. The VIN was unknown.
The contact owns a 2010 GMC Acadia. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to hendrick Buick GMC cary (115 team hendrick way, cary, nc 27511, (919) 234-7784) where it was diagnosed that the timing belt needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 53,366.
A D V E R T I S E M E N T S
- Pinckney, MI, USA