This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed both of my driving lights had gone out and went to replace. They are the hid headlight assemblies and the driving light sockets and bulbs melted together resulting in cracking that reflector/projection in the assembly.my VIN is not the "VIN specific" included in the special recall 14283, but I have that exact issue.
I have had 2 engines replaced in this truck and now the air conditioning is not working and plus no power steering. The truck will steer upon speed. Cannot parallel park because of this. When making a turn regardless of left or right I have to step on the gas in order to steer the car.
I own a 2010 GMC Acadia... I've had to replace the low beams on both passenger and driver side numerous times!!!!!!!! I'm a single mother of 3... not only is it extremely dangerous for your headlights to go out at any given moment(especially when my children are in the vehicle... not to mention other motorists children) but its also costly!!!!! this all started back in Aug 2018... this is getting ridiculous!!! I've done my dues... worked hard to pay my vehicle off...all I wanted was a good and reliable vehicle for my family... and it's far from safe!!!!
This vehicle has been a problem since I purchased it. Unfortunately, my state does not have a lemon law for used vehicles so I have been stuck with repair after repair. #1 the battery. I purchased this vehicle in 2016 and I have had to replace the battery twice already. This vehicle has killed cells in multiple batteries. #2 the transmission. When I initially purchased this vehicle occasionally it would not smoothly shift into 3rd gear. I took it back to the dealer multiple times, but of course the issue would replicate during their test drive so they couldn't diagnose the issue. The issue is that the truck will not shift correctly, but the problem normally corrects if you turn the vehicle off and then turn it back on. The problem is that you never know when the truck will not shift gears. This is problematic when you have a toddler in the vehicle and need to get on the highway and all of the sudden the vehicle will not shift in to 3rd gear, then you have to try to safely find a shoulder and hope that turning off/turning on the vehicle will fix the issue. Sometimes it's a 1X fix; other times the vehicle has to the restarted 3X times before the vehicle will change gears correctly. Diagnosis from 1 mechanic, something is sticking in the transmission and the entire transmission needs to be replaced #3 timing chain. This is the most recent issue. It began with an onset of a check engine light and multiple codes about a crankshaft sensor, O2 sensors, etc. Originally the mechanic was going to replace the sensors, but insists on replacing the timing chain assembly based on the information discovered about vehicles using the same parts and recalls it's unfortunate to discover that this vehicle hasn't had a recall issued for any of these issues knowing that they pose safety risks for drivers and passengers, especially children and the elderly.
- New Castle, DE, USA
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Truck wont crank! new battery, starter & alternater passed. Boosted it off cranked straight up, parked for a hour, wouldn't crank again. Vehicle was stationary in a parking lot.
The contact owns a 2010 GMC Acadia. On several occasions, while driving, the vehicle failed to respond when the accelerator pedal was depressed. Additionally, the headlamp connector was replaced three times for overheating and melting the wires. The contact also stated that the front and rear windows were inoperable. The vehicle was not diagnosed or repaired. The contact stated that the failures were intermittent. The dealer and manufacturer were not notified. The approximate failure mileage was 112,000.
This has happened about ten times now all within the past 3-4 months. I will be driving and go to make a turn and the steering wheel locks up and the engine dies. The brakes still work so I am able to stop the car, turn they key off and restart it. It had happened to me once on the highway and the rest of the times have been stop and go turns in the city but once was while turning left onto on cmong traffic and my car died in the middle of it. I took it to 3 different auto places and all told me they couldn't find the problem. I then researched this and found several other people having this same problem. I contacted them and they set me up with a dealership to get it fixed. GMC said if it was under 150,000 miles they would pay for it and if it was over then I would still qualify for a payment assistance program. However a day after dropping off my car to get fixed the dealership called me and said they don't know how to fix my car and to come get it out of their parking lot. We told GMC about this and they said it's not there problem. I'm at a loss at this point as no one seems to be able to fix the car and it is a death trap for me and my family. I'm also not just going to sell to the car to somebody like the dealership advised me to do because 'they wouldn't want their son or daughter driving that thing' (even though they seem perfectly fine to have me drive it off their lot asap and not be their problem anymore) because I wouldnt feel right selling a car to someone knowing it could kill them through no fault of their own. I don't know what to do here. The right thing to do would be to put that car in the junkyard and buy a new one but I don't have the cash. Would like somebody to tell me how to fix this.
While im driving my doors lock and unlock th wa bmy RPM jumps up to 5or6 causing the transmission skip gears then it will cut off. My vehicle has been at the dealershop since June 5th. They replaced so many things on it including the transmission and when I picked it up on 7-27-18 while on 95 my truck did the same thing, scariest thing ive ever dealt with causing me to have to go to the side of the road cause my doors locked and unlocked RPM jumped to 6 and smelled like something was burning and it cut off.
The contact owns a 2010 GMC Acadia. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The vehicle was taken to bentley Chevrolet (1950 florence blvd, florence, al) where it was diagnosed that the air bag control module needed replacement. The vehicle was repaired, but the indicator illuminated again. The vehicle was taken back to the same dealer where it was diagnosed that it needed a new battery and wiring. The vehicle was repaired again, but the failure still recurred. The manufacturer was notified of the failures and they were notified by the dealer that the failures could not be duplicated. The failure mileage was approximately 130,000.
Have to replace low beam lights every 3-4 months. Lights burn out. Have tried multiple brands all from advanced auto parts. This has been going on for 4 years.
Driving in the rain and the traction safety came on as I may have sled on some very wet leaves. I was able to pull to the shoulder and get out of traffic, as I gathered myself and got the car ready to drive off the tires started spinning out of control I awesome trying to get traction then the ABS light appeared and the brakes started grinding. Then the vehicle switch gears and the car begin to go in a jerky movement at 6 to 8 mph the rpms would not go up and the car would not return back to normal gear. After praying I make it to my door the dash then said calibrate vehicle by driving in a circle. The car cut off twice but would immediately start right up then the dash stated engine is hot turn air off. No air was on at all. The thermostat temperature gauge was all the way up and all the needles were flipping up and down at different times. I could not seem to gain traction only in reverse and no engine light or any indication of any malfunction. Can you see why there has not been a recall on this issue because as I searched to see about this problem it has been hundreds of consumers with this issue. This is very dangerous and unsafe to all drivers. GMC needs to do something about their so called safety features that are not safe at all. I could have lost my life because of the weather condition and the car losing traction and the tires spinning out of control. It was almost like the computer did not know how to shut down. Please help
Purchased 2010 GMC Acadia used. At 125000 miles, engine shuts off while driving, rendering it impossible to get out of the way. Had to get towed in. Mechanic said corrosion in some wires. 2 weeks later, wouldn't start, called tow truck, suddenly started. Had to spend $1200 having sensor replaced from water damage. Had to pay $300 for new windshield because said that is where it was leaking. 3 weeks later, wouldn't start, mechanic said two fuses needed replaced. 1 week later, wouldn't start, paid another tow, then started. Tow truck followed me to dealership. Dealership called, said it was starting fine. Couldn't diagnose if it kept starting. Told me to come get it. On my way to dealership, they called back to say, "bingo", it started. Next day, diagnosed it is the onstar module. Wth! $700 more dollars down the drain. Seriously! it isn't covered under any recalls. I will never purchase another GMC.................ever! costing a fortune to keep it going. I'm on a fixed income for crying out loud. Still owe for the vehicle, trading my lemon is not an option at this point.
The contact owns a 2010 GMC Acadia. The contact stated that the vehicle experienced an electrical failure that affected the tail lights, license plate light, headlights, and power lift gate. The contact took the vehicle to a dealer, but it was not diagnosed. The dealer informed the contact to set up an appointment for diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was approximately 136,000.
The contact owns a 2010 GMC Acadia. While operating the vehicle, the turn signal, door ajar, seat belt, backup camera, and other components were not functioning and were not audible inside the vehicle. The cause of the failures was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
Have hade it in shop several time but has not been fixed. They keep saying it somethings else ever time. Removed remote started didn't help. Took radio fuse out didn't help. Car will not start when it sits for a day or two something is draining the battery when it sits. An the dealer always say its somethings else its somethings. I'm tired of dealing with these people about my GMC Acadia.. the dvds player went out warranty won't cover it radio won't turn off warranty won't cover it warranty didn't cover removing the remote starter. Will not buy another GMC at all. Would like to know where I can sue the company an GMC warranty place. If anyone can help me please let me know who to contact to sue the company. Ms skeens. Had the problem for a 1 1/2 now
Low beam headlight continues to burn out and the bulb harness does not securely hold the bulb. Multiple failures of the harness and bulbs make driving at night a safety hazard. Based on our mechanics opinion, the fault is a poor design of the part and it should be redesigned and recalled. This has happened on 4 separate occasions so far and at a cost to repair/replace each time.
Current recall states: "the affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall." My vehicle is currently having this problem. The back lift gate will open and then with great force closes down quickly. This is an extreme safety concern as I was struck by it on Monday 10/26/2015 when the problem initially occurred. After speaking with GMC there is currently no resolve. This is a huge safety concern as I have two young children, and no resolution is not acceptable.
Vehicle is hard to steer when attempting to reverse and park or turn right or left. Steering so hard that almost cant turn at all. Checked power steering fluid and it is full. Also having problems with the vehicle radio changing stations on its own as well. This has been happening over and over again. Does not matter how fast you are driving
The contact owns a 2010 GMC Acadia. The contact stated that the driver parked the vehicle, turned the engine off and removed the key, but the engine continued to operate. The battery cable had to be detached in order for the vehicle to power off. After ten minutes, the contact reconnected the battery and restarted the vehicle, but the failure recurred. The manufacturer was notified of the failure and referred the contact to a dealer who diagnosed that the ignition switch needed to be replaced. The vehicle was scheduled for the repair. The failure mileage was 88,000.
A D V E R T I S E M E N T S
- Carson City, IA, USA