This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tailgate opened and once it was completely open it fell suddenly a few feet and without warning. We took it to the dealership to get it fixed and they said they had seen this on multiple times. They said the struts go bad. They replaced the strut (spelling?) and it fixed the problem. We are very concerned that if this occurs with someone else it could hit their head and cause serious injury.
- Seattle, WA, USA
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- Seattle, WA, USA