This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back seat arm rest bracket welds failed. Not enough penetration. What else doesn't have enough weld penetration on the seat frames? working in an automotive seating facility I know the importance.
I was cleaning my car and saw the seat cushion leather sticking out. After further investigation the seat cushion lifts out of the base. The car has electric seats.
The GMC Acadia has recently had a recall for a piece within the seat for air bags. However there is another piece called the passenger presence module (part #20933923) within the same seat that is also defective but not covered in the recall. This piece basically determines if someone is sitting in the seat and if the airbags need to be deployed if in an accident. If this piece is not working properly the person sitting in the passenger seat may be at risk. This car has never been in an accident nor have the airbags ever been deployed.
I had some warranty work perform on my 2010 GMC Acadia. I received my car back from the dealership and needed to reinstall my two forward facing car seats in the second row seats for my two children. I had buckled my 2 year old child in the installed car seat behind the driver's seat while I was doing other work in the car. At some point, I pushed the driver's seat memory button 1 which had been set for my driving preferences. I didn't notice that the seat moved backwards and also into a recline as a result of the automated memory seat. I only noticed when my child began screaming because the driver's seat back was pushing into her legs and continuing to move into her. She was thankfully not seriously injured as a result of this, but I am concerned that she could have been. After the incident, I estimated that she had about 2 inches of space for her legs between the back of the driver's seat and her car seat. The memory seat settings were not set as I expected when I pushed the button, but it seems to me that any setting should never allow it to automatically push into a child's legs to the point that she could be injured.
- Rowlett, TX, USA
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- Union City, MI, USA