This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 GMC Acadia. While driving approximately 5 mph, the contact heard a squeaking sound coming from the steering. The vehicle was taken to the dealer for diagnostics. The technician stated to the contact that the rack and pinion would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 43,000. Updated 02/01/12 the consumer stated the problem has become more intense and the rubbing noise is more pronounced, the steering wheel made a noticeable click when returning to neutral from both the left and the right at slow speeds. The consumer stated the power steering pump has been replaced three times. The consumer also stated he would be having the steering rack and pinion gear box replaced. Updated 02/08/12
- Pickerington, OH, USA
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- Pickerington, OH, USA