This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 GMC Acadia. While her child was seated in the rear passenger seat, the contact could not unlatch the rear seat belt restraint. After many failed attempts, the seat belt began to tighten across the child causing him to become pressed up against the seat and unable to move his chest. The child began to lose oxygen, which prompted the contact to cut the seat belt from the child. The contact received a recall notice for NHTSA campaign number: 14V266000 (seat belts); however, the dealer stated that the failure she experienced was not identical to the one listed in the recall. The manufacturer was notified. The approximate failure mileage was 30,000.
- Butler, PA, USA
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- Butler, PA, USA