This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 GMC Acadia. The contact stated that while operating the vehicle, the check engine light illuminated as the vehicle decelerated and sputter. The vehicle was taken to the dealer on multiple occasions. The ignition coil was replaced but the failure recurred. The contact indicated that after experiencing the same failures, the dealer diagnosed that the fuel pump module was faulty. After replacing the fuel pump module, the failure persisted. The vehicle was taken back to the dealer who then diagnosed that the transmission would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 30,072.
The contact owns a 2009 GMC Acadia. The contact stated that while at a stop light, the vehicle began to shake and failed to accelerate. In addition, the check engine warning light illuminated and there was a burning odor present. The vehicle was taken to an independent mechanic where the technician diagnosed that all the ignition coils, engine computer, spark plugs and gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 124,816.
- Shawnee, KS, USA
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- Hugesville , MD, USA