This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 GMC Acadia. The contact stated that the prop rod recovery system failed causing the liftgate to close unexpectedly. The contact received a notification of NHTSA campaign number: 15V415000 (structure) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
The contact owns a 2009 GMC Acadia. The contact stated that while in park, the liftgate inadvertently closed while the contact was behind the vehicle. As a result, the contact became wedged in between the liftgate and the bottom of the vehicle. The contact did not sustain any injuries. The vehicle was taken to a dealer, who diagnosed that the gas struts needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V415000 (structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 85,000.
- Wood River , IL, USA
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- Raytown, MO, USA