This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering went out completely with absolutely no warning while driving my child to school. Luckily I was not in a vehicle accident. This has happend to me twice already for this vehicle. Both power steering and rack and pinion have gone out while driving and has been replaced twice by GMC in the past 9 months!
There has been a whine in my steering column on my 2007 GMC Acadia. Yesterday I was driving along a 2 lane road going into a sharp curve. I was turning my steering column to the right towards the curve, but the steering column made a loud noise and would not respond almost causing me to hit head on into an incoming car on the opposite side of the road. The car finally did respond and a wreck avoided, but that is not the point. There are numerous forums about this particular thing happening to other GMC Acadias as well. The power steering going out is definitely a safety hazard and is not covered under their 100,000 mile warranty. I took my car to a auto repair shop and they indicated that the power steering pump was indeed leaking and needed replacement. These "incidents" need to be addressed and a recall put in place immediately on the Acadia. The dealership has not wanted to take care of anything under warranty unless my VIN matched the one on a particular recall even when I was having the exact problems in the recall.
Wow what a shock another gcm Acadia with steering problems! I was turning a few days ago and my steering wheel locked up and it actually felt like I lost a lot of power when this happened like it was going to stall. I nearly crashed into another car because of this. It isnt a constant problem but it occurs probably 75% of the times I turn and my turns are super wide now. I cannot park on the first try which is ridiculous it takes me now 3 or 4 tries to park in a space at work. I feel like im driving my dads 1965 Chevy that didnt come with power steering. Why hasnt this been recalled"? are you waiting for someone to get killed because they couldnt turn fast enough??" thats negligence!! I found hundreds of different complaints about this same problem online and nothing has been done!! fix this please!
My 2007 GMC Acadia has always had very poor traction on wet roads and sometimes on dry roads. Yesterday I was driving on the freeway in heavy rain when the steering wheel suddenly jerked to the right as though my right front tire had run over a large object. A few minutes later it jerked right then left then right again. Each time the steering wheel would lock for an instant. I found myself partly over in the other lane. A very dangerous situation. I didn't notice any warning lights. This problem occurred twice more before I realized that it seemed to be happening only on upsloping parts of the road or when I tried to accelerate. As I had always suspected, the traction control system on this car is faulty and dangerous. Faulty power steering cold also be a possibility. I tried to drive home at a steady speed and had no further problems. About a year ago I told my local GMC dealer that I thought the car had very poor traction and the system should be looked at. They told me they checked it out and there was no problem.
On several occasions when the car goes through water/puddle the vehicle loses power steering. There is a loss of steering. On some occasions the loss is momentary but the last time it was more than momentary - while having gone through a small puddle of water and then going to make a left turn the steering completely failed and I was unable to complete a turn.
- River Vale, NJ, USA
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I have a 2007 GMC Acadia with 59,000 miles on it. At 29,000 miles on it, they replaced the power steering pump. Now at 59,000 they are saying it needs a steering rack and pinion assembly and possibly a pump. After doing some research online, I found that these items have a very high failure rate in these vehicles. This seems like an obvious defect that would be very dangerous, especially considering that when these parts fail, the vehicle is almost if not definitely impossible to steer.
2007 GMC Acadia fwd power steering failure. First instance Feb 2008 (vehicle 9 months of age 38K miles), steering had a whine noise and become very difficult to turn. Steering very heavy. Took to dealer, power steering pump was replaced. Nov 2008 steering starting failing again with the same symptoms. Took to dealer and once again they replaced the power steering pump (mileage at 79K). Feb 2009 steering again started failing with same conditions. Took it to the dealer and they now replace the steering gear (mileage 89K). Nov 2010 steering began failing again. Took it to the dealer and they said it needed another power steer gear replaced.
The contact owns a 2007 GMC Acadia. The contact stated that while driving at various speeds, the steering wheel would lock and the vehicle would make a grinding noise when making turns. She also stated that the gas gauge fluctuates and does not display the accurate amount of gas left in the vehicle. An inspection was done by the dealer and they advised her that she needed to replace the rubber on the steering column and the gas gauge. The steering repair was completed but not the gas gauge. The failure mileage was approximately 33,000.
Power steering makes loud humming noise. Issue discussed with service tech during initial warranty period and told noise was due to pressure in ps system. Owner told this is normal, but over the years the noise has gotten worse and annoying.
I own a 2007 GMC arcadia and sometimes when I go through water (if it's been a heavy rain) my power steering does not work and it's very difficult to steer the car which could be a very dangerous situation. It happened when we were on vacation and we stopped at a auto repair shop and the owner came out and opened the hood and showed my husband that the power steering serpentine belt slipped. There is no covering over the belt and when it gets wet, it can slip. When we explained what happened, that we lost the power steering, he knew exactly what the problem was as he had other people that had the same problem. If we had been on a major highway, doing 65 miles an hour it could have been a tragedy. It also happened again during the christmas holiday.
The contact owns a 2007 GMC Acadia. The contact stated that the power steering would fail intermittently without warning and only when driving during inclement weather. The vehicle was taken to the dealer who stated that the wheel well shield was not properly designed to fit and when driving over puddles or wet roadways, water was entering the power steering compartment and causing the failure. The manufacturer was called who stated there was a retrofit for the front wheel well that would cost the contact $400 for installation. The failure was not under warranty and the manufacturer offered no further assistance. The vehicle was not repaired. The failure mileage was 69,000 and the current mileage was 88,000. Updated 02/09/11 the consumer stated the power steering failed three times. Updated 06/24/11
The contact owns a 2007 GMC Acadia. The power steering failed when it rained or whenever water was in the wheel well and made contact with the pulley. The vehicle was taken to the dealer who stated that there was nothing wrong with the vehicle. They stated that they could add a fender cover that would prevent water from splashing onto the power steering. The fender cover was not covered under the warranty and would cost the contact $200. The manufacturer was called and stated that they would contact the dealer to confirm the failure. The manufacturer also stated that they would call the contact with further details. The failure mileage was 38,000.
I purchased a brand new 2007 GMC Acadia in Nov. Of 2007. Since new it has had a steering issue that can not be fixed. The rack and pinion has been replaced and the vehicle has burned up numerous powersteering pumps. The steering, while in a curve, will lock up and then release throwing the vehicle in the direction the wheel is turned. It has thrown the vehicle into the other lane of on coming traffic as well as throwing the vehicle of the road into a fence. Each time the dealership has picked the vehicle up replaced the steering pumps but the problem still remains. The vehicle currently has 47,000 miles on it. The transmission locked up and the shifting components were replaced, then the transmission locked up and was replaced. The steering issue is are main concern. It was taken in on 9/28/10 and received new transmission and powersteering pump. We received the vehicle on 10/25/2010. On, 10/28/10 the vehicle steering locked up again throwing my wife off the road into a fence. There is no way that GM has put three bad power steering pumps on the vehicle. The vehicle has a more serious problem that is binding the steering causing the pumps to burn up. The same problem has made the vehicle unsafe to drive due to the danger of it locking up and throwing the vehicle into on coming traffic. I have all service records reporting this issue. I will not allow my back in this vehicle and I am not comfortable trading it in for another family to be killed in it. I could not live with that. GM will doing nothing about as they have been contacted. Please help me get a replacement for this vehicle (same year model type and equally equipped) and get this vehicle off the road. I could trade it in as GM wants me too and they will give me $1600 off the trade. But could not sleep at night knowing I put someone else and their families in danger with this vehicle. My email is [xxx]phone # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 GMC Acadia. The contact was driving 35 mph and making a turn when the power steering failed and caused the steering wheel to become extremely difficult to turn. The contact was then able to drive the vehicle to a local dealer where they replaced the steering pump. After the repair was performed, the vehicle continued to exhibit the exact the same failure. The vehicle was taken to the dealer a total of three times yet the vehicle was not repaired. The failure and current mileage was 67,000. Updated 02/09/11 updated 11/29/2011
The contact owns a 2007 GMC Acadia. The contact was driving 10 mph and attempting a turn when the power steering assist failed without warning. The contact stated there was an abnormal noise coming from the fan belt. The manufacturer advised the contact that they were aware of the failure and that the vehicle would need to be inspected by an authorized dealer. The contact stated the failure would only occur during rainy weather and when driving through standing water. The vehicle was not repaired. The failure and current mileage was 53,117. Updated 12/23/10 updated 01/01/11
My family and I were traveling on I-20 back from columbia in my 2007 GMC Acadia. I noticed a whining noise, tighten in the steering, told my husband that we need to stop for gas and check the fluids. Yielding at the next exit I could not turn the steering wheel. I finally with all my strength turn the vehicle into a hess gas station. We check fluids and called onstar for a diagnostics report. The customer service rep told us that they did not see anything in the major parts but did try to call a GM dealership (king Cadillac). King was not open and would schedule an appt on Monday. My husband drove the vehicle to the dealership, which we left for early drop off. Received a call from technical on Monday pm, which stated it was the power steering pump. Asked him about if there was any complaint or recalls on the pump because the power steering pump was replace back at 14,000 miles. This would be the 3rd pump that has been put on this car. I have been researching and noticed that there was a technical service bulletin on Sept. 10, 2008 for this problem and many complaints since 2008.
When turning steering wheel it makes whining and groaning noises. Dealer attempted fix which resolved problem for about 1 month and then sounds came back. Dealer refuses to fix now, stating that GMC has told them not to fix it and is "working on a fix" (which was 3 months ago). Still no fix being offered.
I was driving on I84 at 65 mph when I started a right bend when the steering froze up. The other time was when I almost crashed in to a hospital because the steering froze up. (just turn your car to acc. And try turning the wheel and thats the same problem I have at 65 mph. No steering. This is a very dangerous car and somebody is going to die or serious injurys will result. There are many complaints of this problem with this car on the internet. Please if you just check the car or I have it stuck in my driveway with the problem.
Power steering whines and groans at above normal pitch and is erratic, sometimes turns easily, sometimes freezes momentarily while driving, have checked all fluids etc. And everything is at mfg recommended levels. Most prominent at lower speeds.
Lost power steering and alternator stopped charging during more then one rain storm. The serpentine belt gets wet and slipped because it's exposed to the element from the right front wheel well.
A D V E R T I S E M E N T S
- Murrieta, CA, USA