This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just purchased 2007 GMC Acadia 2 weeks ago and discovered a major sunroof leak. The leak is very bad. Then I found out this is a major problem for this make and model vehicle. I am very disappointed because now I am stuck with a vehicle that I am making payments on with a problem that I'm sure will lead to other major problems.
After a rainstorm or contact with water on the outside of the vehicle, the vehicle's roof leaks tremendously, near front sunroof and windshield column on passenger side, and around the rear sunroof. This problem has been fixed over 3 times by a GM dealer under warranty, but now the car is not under warranty and I will be paying for the repairs, and the repairs don't really repair the problem. My vehicle's interior and ac now smells like mold/mildew, and I am greatly concerned for the healthy of myself and my family.
Water has been pouring in the interior of the vehicle. It started in the rear overhead lights, dvd player and has progressed to the front of the interior, soaking the dash board and causing the electrical system to malfunction. So much as killing the battery, the rear door opening on its own, the heat not responding to the front. I spoke to technicians in salisbury where I bought the car, a GMC dealership. He has stated my warranty had run out, never stating this was a common problem with the Acadia. I thought it was a seal problem and set out to order one from the same dealership and was advised it that time, it was probably the drain hoses, od course the problem was not identified as being common with this vehicle. But was told to "blow out the drain hoses" I have to put plastic over my car to prevent water from entering, my research has discovered several other owners with the same problem, I would like to see GMC held responsible for this and be made to correct the problem.
I have owned this car for about a year and since I have owned it have had nothing but problems. First the struts were blown, the dash lights would go from bright to dim, the steering wheel made a clicking noise, the windows leak...this car only has 41,000 miles I mean come on! now the transmission has completely failed and after reading other websites it sounds like I will be paying $4,000 dollars. I am a new mom and have 3 step kids. I can't feel safe in my car because I'm worried about it breaking down constantly. Now I have to dump all this money that I don't have into it. I really just want to cut my losses, but is that really the best thing to do? I'm stuck with this junker car and I couldn't feel more sorry for all these other people having the same issues. I'm absolutely miserable. Thanks GMC you suck.
- Juneau, AK, USA
Search CarComplaints.com for these popular complaint phrases...
Transmission dead-racing RPM without gear shifting, broken wave plate inside transmission is the cause. Water leaking from sunroof when raining, constant whinning in steering column. All these major problems under 75K miles.
Vehicle has been serviced 4 times for water leak that dealer can not find. Water that has leaked inside has caused a malfunction in the fuse block. This caused all lights, including headlights to flicker and gauges to read wrong information. Very dangerous and distracting when driving. Could lead to more serious electrical problems if water continues to leak in.
I experienced water leaking and running down the inside of both of the front doors. In addition, the dash lights faded in and out intermittently, the clock loses time, the nav and radio screen blacks out, and the stability trak service light comes on. They "fixed" the water leak by extending the drain hoses on the sunroof. All of the electrical problems were found to be related to the leaks in the sunroof. On Sept. 18the of the same year, I returned the vehicle to have a recall on the sunroof drains performed. I advised that I was still having the same electrical issues. A dimmer switch was ordered. On Feb. 20, 2012 I started my vehicle and heard a faint pinging noise like a dying smoke alarm emitting from the passenger dash area. I took it to a GMC center and was told that water had leaked behind the dash, causing corrosion and a short in the ip fuse box. I had to pay almost $1,000 to have the leak sealed (design flaw) and had to have a new electrical block installed. I called and complained to GM that I should not have to pay for damage that resulted from 1) a poor design and 2) damage that should not have happened since I had taken the vehicle in twice on prior leaks which were supposed to have been fixed. It has been three weeks and I am still getting the run around from GM. Now they claim it wasn't the sunroof leaking, but the door. A leak is a leak and it should have been checked on the prior service visits. Apparently the leaking has been going on for quite sometime. I see that others have had this same bad experience. Here we bailed out a company that won't back up its product.
Left front headlamp inoperative. Requires $1200. In repairs. Vehicle unable to be driven at night. This is the most recent issue. Since buying the vehicle new. We have had major engine failure. Transmission failure. Water leaks from moon roof. Which effected the emergency brake monitor system. Recalled washer system. The issue with the headlamp is a defect in design. Though there is a recall for non hid. The wiring on the hid systems is having the same issues. GM refused to repair the vehicle. Even though it a known defect. I am a master automotive technician and have been for 26 years. I will provide expert testimony along with the cause of defect. This is a safety concern from 2 aspects fire and safely driving the vehicle.
We have experienced recurring leaks in roof of vehicle, apparently related to problems with sunroof drains, resulting in issues with electrical system (intermittent problems with stereo, windows, power locks, power mirrors, etc.) very concerned about impact on air bags.
Water leaking from front passenger seatbelt in heavy rain. This is also the same are where an airbag is located. The airbag symbol actually has water leaking from it.
The vehicle leaks water on both the right and left floor boards and appears to be also coming down the back of the front dash. This occurs in light rain up to severe rain. It has been dealer repaired (sealed and gasket material applied) and that seamed to work the first time for a while and now it is leaking in the same place again.
I bought a 2007 GMC Acadia brand new. Recently have been having serious water leaks on passenger side. The areas are the seatbelt area and near the floorboard. This happens everytime it rains and happens rather quickly in the floorboard area. Several towels get soaked within an hour. My family and I are dependent on this vehicle to get us to school and work. Feeling very unsure of purchasing from GM again due to the fact I've read so many other complaints and no action being taken on their part. My young children and I did love this vehicle but now are scared to go out anywhere when it is raining.
I purchased a 2007 GMC Acadia slt-2 and I have now experienced 3 water leaks inside the vehicle due to drain tubes clogging. The car fills up with water on the driver and passenger side floors. I was told before I bought the car that drain tube extensions were installed but this has not corrected the problem it is unbelievable to think that GMC is selling a forty thousand dollar car with these design issues. Just paid dealer $ $100 to fix the last time it happened. How long before I am swimming in my car again? mold issues maybe.
I purchased brand new from GMC dealership a 2007 GMC Acadia. About a year later after heavy rains, I had water leaking from the sunroof and dvd player area. I did receive a recall notice about bad roof drain tubes. Took Acadia into dealership feb20, 2009 to get installed/repaired. Year later, Feb 18, 2010, had to again, take Acadia into dealership for same issue. Water coming thru light fixtures now. But they replaced seal on sunroof. On May 17,2010, returned to dealership because again, water leaking into car. Said they water tested car and found no problems. (they told me it's because I park my car on a incline driveway.) arrived to take my car home, but they stopped me because when they washed my car, they noticed water leaking from the roof (same areas as before). They "fixed" the problem again, and returned Acadia to me. And yesterday, 2 months later, I returned to the dealership for same water leak issue. Again, told me not to park on incline. They resealed rear sunroof, removed headliner and sunroof frame and sealed drain holes per bulletin. Same day there was rains, and no more than 6 hours later, Acadia is still leaking water on front passenger side. Carpet soaking wet and the smell of mildew is setting in. Total of 4 attempts to fix leaking water in Acadia. Not fixed yet. (for the record, the Acadia is a great crossover vehicle. The only issue I have with it is the leaking roof.)
Water entering interior of the vehicle. Points of entry include: Side air bag openings, foot emergency brake(which is located near vehicle electrical components) shoulder seat belt openings and through dvd screen. This is the second time my vehicle has been service for this complaint. The headliner was removed and repairs have been attempted. My concern are with the damage to air bag output in emergency due to water, electrical component damage such as dvd player and electrical component by emergency brake and also the moisture the interior of the vehicle has been exposed to for mold and mildew.
Existing ODI id number references for 2007 Acadias 10255735, 10254149, 10248331, 10211267, 10210839, 10210533 existing ODI id number references for 2008 Acadias 10246694, 10243591, 10241649, 10230134, 10229896, 10212682 the above ODI id numbers signify existing complaints identifying water leaks and resulting damage in 07 & 08 GMC Acadias. GM instituted recall campaign #08207: Customer satisfaction - sunroof water leak-install drain tube extensions ' dated: Aug 27, 2008. Campaign was preceded by numerous tsbs linked to the same type of water leak. After first leak in oct08, brought vehicle in for the recall and experienced 2 subsequent leaks since the initial recall repair as a result of the same condition. Have had mold in the carpet and padding on 2 separate occasions. Have had significant corrosion in one of the 2 main fuse blocks to the point where srvc. Tech at the dealership could not turn vehicle off using the ignition key. Vehicle leaks after driving in rain. Have service invoices stating that dealer performed water tests after each repair and found no leak yet vehicle has leaked after every repair. Have detailed color photos of soaked wires, saturated headliner, mold damage and corroded fuse block. Vehicle was only driven a total of 689 miles from date of the initial leak to date of the third leak. During third leak, water also dripped from vehicle's rear display onto third row seats. I feel that GM knew about this problem from the beginning because their aug08 #08207 recall actually identified VIN breakpoints of the affected vehicles. Instead, GM chose to deal with it on a case-to-case basis and it has become a very serious issue. The consequences of the water damage can and have already been far-reaching and potentially could injure, kill or affect the health of owners of these vehicles. Consider opening defect investigation, order GM to do safety recall to fix problem before someone is seriously injured. This deserves some press.
The contact owns a 2007 GMC Acadia. After rainy weather conditions, the front driver's side of the vehicle sustained water leakage from the sunroof. The front passenger side exhibited excessive water accumulation on the floor area and a strong odor in the vehicle. The vehicle was taken to an authorized dealer for inspection. The vehicle was repaired and the floor panel was replaced. In addition, the front driver's side door failed to lock. The vehicle was taken to an authorized dealer on seven separate occasions for identical failures, but there were no resolutions. The contact stated that if the moisture issue remained uncorrected, mold could form in the vehicle. The vehicle is currently at an authorized dealer for repair. The failure mileage was 16,000 and current mileage was 19,000. Updated 1/26/09 *cnthe gas cap was cracked, there was a vibration coming from the front of the vehicle. The dealer machined the rotors, the vehicle pulled to the left, the tire pressure monitor light illuminated, but the dealer could not duplicate the consumer's concern. Updated 01/26/09.
A D V E R T I S E M E N T S
- Sacramento, CA, USA